Typical DAMA NV casino. Unfortunately I missed Playfina is a part of it. With the withdrawal request started to create difficulties (so typical for Dama). I did small test deposit as Playfina marked as
new' at Guru, I played deposit in accordance to the rules 3x wager. Trying to withdraw, they started to ask new and new documents and selfies one after another with delay of 1 day. Have nothing in common with security just time dragging. The amount was really small.. Declined my first withdrawal for three times. Deposit was just as litlle as 1000 and withdrawal 1600. Took 3 days to get money back. Not by any chance I'm back to this casino but finally they banned me themselves. LOL. Highly NOT recommended.

Unprofessional behavior and contradicting their own T&C. It started with the fact that I could not register for my email, because the system gave me a message that this email is busy. I have never played at this casino before and never registered. The password request did nothing. I signed up with a different email. After the deposit, it turned out that only 4 tables out of 100 were available in the live casino. This was some kind of technical glitch, but the casino did not care. I asked for a refund of the deposit. I asked for a refund of the deposit without playing as I could not play the games I was interested in. The rules say "Any deposit has to be wagered 3 times. Otherwise the Casino has a right to charge a fee for the procession of deposit and withdrawal, which is at the sole decision of the Casino". I asked what the commission would be and whether it was possible to withdraw without it. This is the decision of the casino in this case and the problem was technical. However, the casino categorically stated that I MUST wager the 3x deposit. Otherwise, there will be no withdrawal. After wagering deposit 3 times, they made out the withdrawal for 2 days. And after the withdrawal, they simply silently blocked my account without explanation, despite the fact that I lost about $ 1,000. Just rudeness, nothing more.

Absolutely rude and unprofessional behavior. With the withdrawal request started to create difficulties. Verification passed normally before first deposit. All was fine. Problems always at first withdrawal. Require additional selfies (although selfies provided earlier). Further, all documents are rejected for no reason and no comments. You have to go to chat and ask what is wrong thiis time. Then they demand a selfie with a sheet with the date and casino name. Then it turns out new selfie with the name of the casino should be on a squared sheet (what a nonsense). When everything is provided, they require proof of income. I only made deposits and never withdrawn. And as soon you ask for withdrawal its always a problem. Discussion of nothing for several days. Typical behavior of DAMA NV casino. The once respected franchise is now an outright dump. They are looking for any excuse not to return my money to me. It's not even about winnings just take my deposits back.

They pay only 400 EUR a day (yet they say 3 times by 400) but in fact only single payment a day served Only working hours only working days. So I waited payment of 1800 EUR for 7 (SEVEN) days 5 tranasctions paid 15EUR commision in total (so you have to pay commision for every transaction but not just once). Imagine what happens if you have more on your account. Tiny monthly (!) withdrawal limits. Read carefully their T&C clause 13 - almost openly claims they will took your money by whatever reason accusing you in a mistery violations. Fortunately I escaped. They have Casino.Guru logo but on T&C 26.5 they sent players to different ADR services that mostly work with MGA licenced casinos not Curacao. So nice! Avoid! Not a casino but 'kitchen'