Dao je neutralnu ocenu jer čeka zahtev za povlačenje.
Verifikovano telefonom i danas (05.05.2025.) sam poslao dokaz o depozitu imejlom.
Čekam odgovor pa ću ažurirati
Dakle, povlačenje je odobreno danas 07.05.2025. Ali nisam primio sredstva na bankovni račun i ne mogu mi reći šta se dešava, pa moram ponovo da čekam.
Uskoro ću ponovo ažurirati
Dakle, sredstva su upravo primljena.
Nije loš kazino, ali ako ste igrač iz Velike Britanije, postoji mnogo boljih.
Pa sam pomislio da ponovo pokušam sa ovim kazinom, uz prijateljski VPN, kako bi se moglo igrati sa svim provajderima igara i moram priznati da je to bilo bolje iskustvo igranja.
ALI........ Nakon što sam izvršio dve isplate 28.5.2025. godine, prvu 400€, drugu 200€, još uvek nisam primio svoj dobitak. Razni razgovori i imejlovi su mi rekli da su isplate obrađene i da je novac na putu, ali da je i dalje na čekanju na mom računu.
Šteta, zaista, jer je jedina mana isplata, jer su klađenja, bonusi itd. zaista dobri.
Šteta samo što leva ruka ne može da razgovara sa desnom rukom jer vam kažu da je gotovo, ali u istoj poruci kažu da ne mogu da odgovore jer nije dole kod njih.
Razmotriću zatvaranje računa kada primim dugovani dobitak zbog frustracije i nedostatka odgovora.
Dakle, sada je 02.06.2025. i još uvek nema znakova o mojim isplatama. Isto tako, samo krive finansijsko odeljenje za kašnjenje, bez ikakvih drugih dostupnih informacija, mislim da su njihove informacije u vezi sa isplatama veoma obmanjujuće.
Dakle, primio sam prvo povlačenje od 400 evra 02.06.2025. i rečeno mi je da će drugo povlačenje od 200 evra biti obavljeno 05.06.2025., pomalo čudno jer su oba povlačenja obavljena istog dana.
Generalno, kazino je veoma dobar, ali isplate su ga zaista razočarale.
Dakle, igrao sam par puta od tada, opet bonus igre itd., veoma dobro.
Ali molim vas, ako igrač iz Velike Britanije isproba druge kazina.
Njihova povlačenja su užasna, sada čekam skoro nedelju dana na uplatu koju je kazino rekao da su platili, ali moja banka nema evidenciju o ovoj uplati.
Količina vremena i truda koju sam uložio u ovo da pokušam da rešim problem je šala.
Kao što sam već rekao, šteta je što su im povlačenja tako loša.
Dakle, sada je 08.05.2025. i od tada je kazino rebrendirao svoju veb stranicu......... i sve je pošlo po zlu.
Morao sam ponovo da verifikujem nalog iako je to urađeno pre nekoliko meseci. Prošlo je više od nedelju dana, a nalog još uvek nije verifikovan i nisam dobio odgovor na imejlove, a ni podrška putem ćaskanja ne može da odgovori na pitanja. Imam dug koji ne mogu da podignem dok se to ne uradi. Da sve bude još gore, kada sam mogao da izvršim podizanje na samom početku, ono je otkazano zbog verifikacije, ALI sam dobio imejl od Sneč kazina u kojem se navodi da je moje podizanje otkazano jer moj nalog nije verifikovan. Ovo je zabrinjavajuće jer nikada nisam imao nikakve veze sa Sneč kazinom niti sam bio registrovan kod njih, tako da je sasvim jasno da su moji lični podaci prekršeni, a kada su ih pitali o tome, potpuno su izbegli odgovor.
Kao što vidite, rekao sam kazinu ranije misleći da bi moglo biti bolje, ali je ispalo suprotno. MOLIM VAS, AKO JE IGRAČ IZ UK VELIKOJ BRITANIJE NE REGISTRUJE SE I IGNORIŠITE DATU OCENU BEZBEDNOSTI! Sada samo želim da se nalog verifikuje kako bih mogao da izvršim podizanje novca, a zatim zatvorim nalog.
IZBEGAVAJTE!!!!!!!!!!!
Sada je 09.08.2025. i još uvek nema promena.
Dakle, sada je 13.08.2025. i moj nalog još uvek nije verifikovan, još uvek nema odgovora na pitanje kada.
Sada je 15.08.2025. i upravo smo dobili imejl od KYC-a. Čudo je da račun nije verifikovan. Dakle, nakon što smo poslali sve tražene dokaze, npr. vozačku dozvolu, pasoš, selfi sa pasošem ispred početnog ekrana itd., ovo i dalje nije dovoljno dobro. Sada moram da pošaljem izvod iz banke i račun za komunalne usluge!! Ovo je poslato, ne verujem da će biti dovoljno dobri i da će im verovatno trebati 2 nedelje da odgovore.
Ovaj kazino samo voli da odugovlači i odugovlači proces.
Zapanjujuće je koliko je njihova ocena bezbednosti tako visoka. Lično mislim da će ovo morati da se razmotri jer se ljudi oslanjaju na veb stranice poput ove iz tog razloga.
Ažuriraću ponovo kada budem imao odgovor.
Za sada nema odgovora guruu kazina na žalbu upućenu iwild kazinu u vezi sa verifikacijom naloga, tako da im je sada dato još 7 dana da odgovore. Mislim da je ovo malo nepravedno jer već čekam skoro 4 nedelje. Isti odgovor iz ćaskanja, da budem strpljiv. Sada mislim da verovatno neću videti 4500 evra koje imam spremne za podizanje. POTREBNO JE POGLEDATI INDEKS BEZBEDNOSTI.
Sada je 26.08.25. i nema promene. Izgleda da nikada nisu dobili poruke od gurua kazina datih JOŠ 7 DANA.. IZBEGAVAJTE OVAJ KAZINO
Nalog je verifikovan danas 01.09.2025.
Sada moramo da sačekamo da vidimo koliko će dugo trajati povlačenja!
Povlačenja otkazana, kakva šala. Molim vas, izbegavajte ovaj kazino.
Sada je 09.11.2025. i pogodili ste da još uvek nije gotovo
16/09/25 i još uvek nije završeno.
18/09/25 i još uvek nije završeno
Gave a neutral rating as awaiting a withdrawal request.
Verified on phone and have today (05/05/25) sent in proof of deposits by email.
Awaiting reply so will update
So withdrawal approved today 07/05/25. But have recived no funds into bank account and they cannot tell me what's going on so have to wait again
Will update again soon
So funds just recived.
Not a bad casino but if you are a UK player there are alot better ones out there.
So thought I would give this casino another go with a friendly VPN so all game providers could be played and I must admit it was a better playing experience.
BUT........ After making two withdrawals on 28/5/25 1st €400 2nd €200 i have still not recieved my winnings. Various chats and emails and been told that the withdrawals and have been processed and the money is on its way but are still pending in my account.
It's a shame really as this is there only downfall is the withdrawals as there wagering, bonus etc are really good
It's just a shame the left hand cannot talk to the right hand as they tell you it's done but in the same message say they cannot answer as it's not down them.
Will be considering closing the account once I have recieved the winnings owed due to the frustration and a lack of answers
So we are now on 02/06/25 and still no sign of my withdrawals. Chat the same just blame it on the finance department for the delay with no other infomation avalible ai feel there info regarding withdrawals is very misleading.
So recieved 1st withdrawal of €400 on 02/06/25 and gave been told 2nd withdrawal of €200 will be done on the 05/06/25 abit strange as both withdrawals were done on the same day.
Overall the casino is very good but there withdrawals really let the casino down.
So have played a couple of times since yet again bonus games etc very good.
But please if a UK player try other casinos.
There withdrawals are appalling now waiting nearly aweek for a payment that the casino have said they have paid but my bank has no record of this payment.
The amount of time and effort I have put into this to try and get resolved is a joke.
As I Said before its a shame that there withdrawals are so poor.
So it is now 05/08/25 and since then the casino have rebranded there website......... and its all gone wrong.
Made to do account verification again even thou it was done a few months back It has now been over a week account still not verified and have had no reply to emails and also chat support cannot answer any questions. I have a balance that I cannot wothdraw till this is done.To top it off when I was able to make the withdrawal right at the beginning it was cancelled because of the verification BUT recieved an email from Snatch Casino to say that my withdrawal was cancelled due to my account not being verified. Now this is a concern as I have never had any dealings with Snatch Casino or been signed up with them so its very clear that my personal details were breached and when asked about this they swerved the question completely.
As you can see i have given the casino ago thinking it might get better but it has gone the opposite way. PLEASE IF A UK PLAYER DO NOT SIGN UP AND IGNORE THE SAFETY RATING GIVEN!.I now just want account verified so I can make my withdrawal and then close the account
AVOID!!!!!!!!!!
It is now 09/08/25 and still no change.
So we are now on the 13/08/25 and still my account has not been verified still no answers to when.
We now on the 15/08/25 and have just recieved a email from KYC. Low and behold account not verified. So after sending in all the proof asked for i.e Driving license, passport, selfie with passport in front of home screen etc this is still not good enough I have now got to send in bank statement and utility bill!!. This has been sent no dought they won't be good enough and will take them probably 2 weeks to reply.
This casino just likes to stall and stall the process.
How there safety rating is so high is mind boggling. I personal think this will have to be looked at as people rely on the likes of this website for this reason.
Will update again when I have a reply.
So far no reply to casino guru for complaint to iwild casino regarding account verification so they have now been been given another 7 days to reply. I think this is a little unfair due to waiting nearly 4 weeks already. Same answer from chat that to be patient. I now feel the €4500 I have ready to withdraw i am probably not going to see. SAFETY INDEX NEEDS TO BE LOOKED AT.
Now 26/08/25 and no change. Apparently they never recieved messages from casino guru given ANOUTHER 7 DAYS.. AVOID THIS CASINO
Account verified today 01/09/25.
Now we have to wait to see how the long the withdrawals take!
Withdrawals cancelled what a joke. Please avoid this casino.
Now 11/09/25 and you guessed it still not done
16/09/25 and still not done.
18/09/25 and still not done