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This is not a complaint but a question, I noticed that my balance suddenly started decreasing when I bet $0.1 on autoplay.

Machine failure?

クレームではなく質問ですが、おートプレイで0.1ドルベットにていきなり残高減りはじめたからきがついた

機械の故障？

Dear kuratamanabu32,

Thank you very much for submitting your complaint. Thank you very much for submitting your complaint. Unfortunately, based on the current description of events, I’m not able to assist you with this case, and I will definitely need more information. Could you please elaborate?

I will be patiently waiting for your reply.

Best regards,

Kristina

Dear kuratamanabu32,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.