Ažuriranje o mom
Revolut je odbacio sve tvrdnje o prevari, rekavši da sam ja ovlastio plaćanja.
Neke od njih sam uvrstio kao robu/usluge koje nisu primljene, pa su me zamolili da dostavim dokaz o kontaktu sa trgovcem (jesam). Razgovarao sam sa njima nekoliko puta preko ćaskanja uživo i kažu da rade na tome. Tražio sam da se sva odbijanja zbog prevare ponovo otvore kao neprimljena roba (to još nije urađeno), 6 je odbijeno kao neprimljena roba i ponovo je stavljeno pod prevaru, što su danas odbili.
Sačuvao sam sve Revolut četove kao PDF i spremam jake argumente.
Imam ukupno 144 transakcije za osporavanje. Vrednost 52 hiljade funti.
Još uvek nisam dobio odgovor na imejl koji sam poslao Revolutu, međutim, dobio sam odgovor od FOS-a koji je otvorio dosije slučaja za mene.
Dakle, sada čekam da vidim šta će Revolut uraditi. Daću im rok do kraja nedelje pre nego što ih ponovo kontaktiram, međutim, mislim da imam veoma jake argumente kod FOS-a ako dozvole da se to desi.
Videćemo.
Otkako sam prošao kroz sve ove transakcije i shvatio koliko sam potrošio prevaren od strane ilegalnih sajtova za kockanje, od tada se nisam kockao.
Nema šanse, ne hvala.
Update on mine
Revolut rejected all the claims of fraud, saying I had authorised the payments.
Some of them I'd put as goods/services not received so they asked me to provide proof of contact with merchant (I have) I've spoken to them a few times on live chat and they say they are working on it. I asked all the rejections of fraud to be reopened as goods not received (thats not been done yet) 6 were rejected as goods not received and again put under fraud which they rejected today.
I've saved all the Revolut chats as PDF and I'm putting a strong case together.
I have 144 transactions to dispute in total. £52k worth.
I've had no response from the email I sent to Revolut as of yet however I have had a response from the FOS who have opened a case file for me.
So now I'm waiting to see what Revolut do I shall give them until the end of the week before contacting them again however I think I do have a very strong case with the FOS if they allow it to go down that line.
Shall see.
Since I went through all these transactions and realised how much I'd spent being rinsed by illegal gambling sites, I've not gambled since.
No way, no thank you.
Automatski prevedeno: