KheloStar Casino - opšta diskusija

Khelostar has blocked my account after I withdraw my amount and now not getting connected to me and disconnecting my calls

Hi, I'm sorry you got yourself into this situation. Did the casino give a reason why they blocked your account and you can't withdraw money ? Could you please describe a little more what happened so I have an overview ? 

I also saw that you managed to submit a complaint, so let's see if our team can help you. 

I recently register account with khelostar.com and deposited 30k and won 70k after playing monopoly big baller. Then I tried to withdraw 70k out of it they blocked my account and their customer support blocked register phone number too. When I tried contact them I. Telegram channel they said I have pay 10% of my wallet to open my account and to get my money back. As I agreed to pay, they provided me with qr for payment. I paid 14743/- but again they asked me to pay another 10% more. Then I denied they clear all the chats and closed my conversation.

Hey, obviously I wouldn't change my mind and open a complaint on this link. Our team will try to help if possible. It is not normal for a casino to ask for any amount to unblock your account. It seems more like a scam to me, especially when you have paid and nothing has happened and they ask for another amount again. 

So go ahead and let's see if we can help you.

Can you handle it?

yes same happened to me but i did not got my money its been 3 days and blocked my account yesterday now i did not even got my money back and continously disconnecting my calls also

Fake application.. Froud application. Everyone should complain in police department about khelostar application.. They blocked my account.. And withdrawal amount not credited in my account

Could u please help me.. My account has been blocked on today.. And my withdrawal amount not credited in my account 2652 .. Nobody is response me.. Please help

Hi there.

Well, in order to at least understand what might have happened, I will ask you a few questions:

Did the casino support or chat ever mention the account blockage—anything in your email?

Have you successfully passed the account verification?

Could you briefly describe your casino history? Did you play casino games or prefer sportsbetting instead?

Thank you in advance for your response.

Yes I successfully passed the account verification.

No I dnt got any email abt blocking my account.

I play sports betting.

On 4 january i withdrawal my winning amount. It shows successful in my account but not credited in my account..

They told me to wait 48 hours.

On today they blocked me and not giving any response.

Please help for God sake. I belong to poor family

the same thing happened to me also told me to wait for 48hrs but the amt did not came and blocked my account and not answering my calls too

What will we do brother.. It is fruad application brother.. We lost our money🥲.

Please help me for God sake..

Unfortunately, if it is only sports betting, we do not have the expertise in this area and we do not have the experts to solve it. I am very sorry, because we would like to help if we could. 

However, I will try to help you at least by providing you with links where they could theoretically help you. 

You can find them here:

https://www.safebettingsites.com/complaints/

https://www.bookmakersreview.com/sportsbook-complaint/

https://www.bookmakers.bet/submit-a-complaint/

https://www.top100bookmakers.com/contact-us/

https://www.sportsbookreview.com/sportsbook-complaint/

I hope you can resolve the situation. 

Hi, did you also bet on sports or did you play slots? Basically, you can answer the questions Radka asked the player before. Have you been verified yet? Did you get any notification that your account was blocked? 

yes, i played aviator and i was verified and it is showing blocked when i logged in and i even complaint in you website on 6th of jan but i m not getting any kind of reply since 2 days

Yes, because our team is not only dealing with your complaint, but we have 1000 more. This means that you can't answer right away, but you have to be patient and wait for it to happen. Of course, you don't have to worry about Kristina not getting to you. 

You just have to keep a cool head. 

okk

Would u please help me.. Y my account has been blocked and winning amount not credited in my account since last 10 days.. No response me in khelostar application.. Please help me for God sake.