Wynn Macau to pay special allowance to staff

The timing seems nearly off. Macau is buffeted by a COVID-19 pandemic no one really knows the real numbers of, gross gaming revenue had its worst year since 2004, and new and arguably restrictive gambling laws have been passed to the detriment of concessionaires. This has not stopped Sands China from issuing a discretionary allowance to 99% of its staff.

Wynn Macau, Limited is the latest concessionaire in the Special Administrative Regionto confirm that it would do as much, covering 98% of its 11,600-strong workforce. The allowance will be paid on January 16 and will be available to Wynn Macau and Wynn Palace team members.

Wynn Macau has insisted that the allowance is paid as a token of appreciation for the collective efforts put in by the properties’ staff during one of the worst years to date. A challenging year that the company tided over thanks to the perseverance of its members of staff, Wynn explained.

Wynn hailed the core qualities of its teams that have made the company even more resilient, touting their loyalty, discipline, and commitment, to help the business continue to service customers and deliver on an impeccable hospitality standard even when faced with major disruptors such as the pandemic.

Wynn Macau’s VP, Linda Chen, praised the company’s efforts during the pandemic and said that the entire organization was now optimistic about the outlook in 2023. Chen explained that the lifting of pandemic-related restrictions and travel limitations is set to drive tourism in Macau.

"We will commence significant efforts to implement non-gaming attractions and introduce visitors from new markets. Our valuable team members will be an important part of these new initiatives," Chen concluded.

Sands China Ltd is taking a similar generosity across 23,000 eligible full-time workers and will issue the payment on January 18. Similar to Wynn, the property has hailed the efforts of its employees who have stuck with the company and pushed through the pandemic.

Meanwhile, Wynn is upbeat about the future as well, not only because it won a ten-year extension of its contract, but also because Macau is easing traveling mandates and making it possible for companies to court gamblers.

However, a dramatic shift in gambling behavior will have to be maintained in 2023, as all concessionaires are now obligated to focus on attracting as much gross gaming revenue as possible from overseas customers who are not Chinese residents.

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