Winit Casino - Pelaajan tili on rajoitettu.

I’ve won a considerable amount of money after many months of playing and many £1000s of deposits and as soon as I go to take £4330 of it out of my account as that’s the maximum withdrawal at any time a day later they’ve restricted my account stating there was a glitch with several of there games and they will be removing the funds from my account

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Do I understand correctly that you are unable to access your casino account at the moment?
• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

Additionally, please forward all relevant correspondence between you and the casino to [email protected], or you may post it here.

Thank you in advance for your reply.

Best regards,

Kristina

Dear Jimbo1234567869,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.