Wazamba Casino - Pelaajan kotiuttaminen on viivästynyt.

I HAVE BEEN WAITING SINCE LAST FRIDAY FOR 200 EUROS TO BE IN MY BANK AND STILL NOTHING TODAY IS THURSDAY. I'M TALKING TO CHAT AND EVERYONE IS JOKING ME BUT UNTIL THERE. I DON'T SEE ANY CHANGE FOR DAYS NOW....

ΠΕΡΙΜΕΝΩ ΑΠΟ ΤΗΝ ΠΕΡΑΣΜΕΝΗ ΠΑΡΑΣΚΕΥΗ 200 ΕΥΡΩ ΝΑ ΜΠΟΥΝ ΣΤΗΝ ΤΡΑΠΕΖΑ ΜΟΥ ΚΑΙ ΤΙΠΟΤΑ ΑΚΟΜΑ ΣΗΜΕΡΑ ΕΙΝΑΙ ΠΕΜΠΤΗ. ΜΙΛΑΩ ΜΕ CHAT ΚΑΙ ΟΛΟΙ ΜΕ ΚΑΘΗΣΗΧΑΖΟΥΝ ΑΛΛΑ ΜΕΧΡΙ ΕΚΕΙ. ΔΕΝ ΒΛΕΠΩ ΜΕΡΕΣ ΤΩΡΑ ΚΑΜΙΑ ΑΛΛΑΓΗ....

Dear rimmasthelord,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.

Thank you in advance for your patience and understanding.

Best regards,

Tomas

It tells me that it has not been identified but it says somewhere. At the moment, no identification is needed.

Μου γράφει ότι δεν έχει ταυτοποιηθεί αλλά κάπου γράφει. Προς το παρόν δε χρειάζεται ταυτοποίηση.

Thanks for your reply.

Did the casino process your payout yet?

Please let me know.

Dear rimmasthelord,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.