Rajabets Casino - Pelaajalla on viivästyneitä vahvistuksia ja kotiutusongelmia.

I am submitting this complaint regarding the unreasonable delay in the account verification process on my Rajabets account.

My Rajabets account currently has an available balance of approximately ₹7,27,000. To access my funds, I was instructed to complete the account verification process before withdrawals could be processed.

I promptly submitted all the requested verification documents. However, it has been 1.month, and my verification status is still showing "Waiting." Despite contacting the live support team multiple times, I have not received any meaningful assistance. I have only been advised to wait.

I have fully complied with all verification requirements and have provided every document requested by Rajabets. The continued delay is preventing me from accessing my own funds and has caused significant inconvenience.

I have attached all the relevant supporting documents and evidence, including the requested verification documents, screenshots, and other proofs related to my account and verification process. I kindly request that these be reviewed while investigating my complaint.

Complete my account verification without any further unnecessary delay.

Enable withdrawals from my account immediately after verification is completed.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Could you please clarify why the casino rejected the previous documents and photographs you submitted for account verification?
• Please forward me the documents you most recently sent to the casino that are still pending verification at veronika.f@casino.guru.
• Has the casino approved any of the documents you have submitted for the verification of your account so far?
• What types of games did you play to accumulate the winnings you're trying to withdraw?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Veronika