NordicBet Casino DK - Pelaajan kotiutus on viivästynyt.

I deposited money with a card and won, tried to withdraw using the same method but it didn't work. I wanted to close the account and they said they would do a manual withdrawal. No money appears and no answers come from them.

The account is fully verified.

Minä talletin rahaa kortilla ja voitin yritin nostaa samalla menetelmällä mutta ei onnistunut. Halusin sulkea pelitilin ja he sanoivat tekevänsä manuaalisen noston. Mitään rahoja ei näy eikä mitään vastauksia tule heille.

Tili on täysin vahvistettu.

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We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

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Dear eedisivac,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal.

To help me better understand your case, could you please answer the following questions?

• Have you made any successful withdrawals from this casino before?
• Did you accumulate your winnings with or without an active bonus?
• Do you currently still have access to your casino account?
• Could you please confirm whether the disputed amount represents the remaining balance currently in your casino account that you would like to withdraw?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.

Hi. I received the money in my account today, thank you.

Hei. Sain tänään rahat tilille kiitos

Dear eedisivac,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Karla Mayfly

Casino.Guru