Megapari Casino - Pelaaja väittää, että maksu on viivästynyt.

II have ₹93,000 in my Megapari account. My account is fully verified with KYC completed, and I’ve previously made successful withdrawals (e.g., ₹4,000 just last week).

Over the past few days, every withdrawal I attempt gets rejected, even small amounts like ₹1,000 or ₹500. I contacted their support team multiple times, but they only reply with vague responses like "technical difficulties" without giving a clear reason or solution.

I’ve followed all rules, didn’t use any bonus, and used the same withdrawal method (UPI) that worked before. I also asked support to escalate to the finance department but received no actual help.

This feels like intentional stalling. I am requesting your help to resolve this and get my funds released as soon as possibl

Dear player,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Complaints Resolution Center

PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.

Important Notice: Casino.Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino.Guru and requests such information, do not share anything with them.

All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.

If you notice anything suspicious, don’t hesitate to reach out to us directly.

Thank you for your patience, and stay safe.

Dear Support Team,

Thank you for the update.

I will try the IMPS withdrawal method as suggested and let you know if I face any issues. Kindly ensure the process is smooth and that there are no further delays.

Appreciate your assistance.

Best regards,

Walter Go

Dear Support Team,

I attempted to withdraw using the IMPS method as advised, but I received an error stating that withdrawals are only possible through the same payment method used for deposits. It also mentions that withdrawals must be made in proportion to the amount deposited via each method.

Kindly review my deposit history and confirm which method(s) I should use for successful withdrawal. I’d appreciate your guidance on how to proceed.

Looking forward to your assistance

Sh Dear Support Team,

I deposited ₹[1000] using [IMPS], and I have already wagered the full deposit amount as required.

Now I’m trying to withdraw using the same method, but I keep getting an error saying withdrawals must use the same method as the deposit — which I’ve done.

Please check my account and help me process the withdrawal. Let me know if anything else is required from my side.

We'd like to inform everyone following this case that the player has marked this complaint as resolved using the dedicated button.

Dear player,

We are pleased to hear that your issue has been resolved. We will mark the complaint as 'Resolved' in our system. Thank you for your cooperation and confirmation. If you experience any future issues with this or any other casino, please don’t hesitate to reach out to our Complaint Resolution Center. We are here to assist you.

As always, our services are free of charge, and we do not accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://trustpilot.com/evaluate/casino.guru. Your honest review, along with any suggestions for improvement, would be incredibly valuable. It can also help others who are considering contacting us for assistance with online casino-related matters.

Thank you in advance for your time and feedback.

Best regards,

Dominika