Kingmaker Casino - Pelaajan kotiutus on viivästynyt.

Hello,

I requested a payout on March 24, 2026, which has not yet been processed.

Verification has not yet been requested by the casino, which is why it has not been completed. Support is stalling, stating that there are currently delays in the finance department and that one should be patient.

Greetings, Florian

Hallo,

ich habe am 24.03.26 eine Auszahlung beantragt welche bisher nicht bearbeitet wurde.

Eine Verifizierung wurde vom casino bisher nicht gefordert, weshalb diese nicht vollzogen wurde. Der Support vertröstet einen mit der Antwort dass es gerade Verzögerungen in der Finanzabteilung gibt und man sich gedulden soll.

Grüße, Florian

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Dear PasoBet,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’re experiencing and appreciate you bringing this to our attention. To help me fully understand the situation and assist you as quickly as possible, could you please answer a few brief questions?

• Have you made any successful withdrawals from your account previously?
• Could you please let us know the current status of your withdrawal request — is it shown as "pending" or "processed" in your casino account? If possible, please attach a screenshot of your withdrawal history in this thread so we can review it.
• Were your winnings accumulated while a bonus was active, or without an active bonus? If a bonus was active, please specify which one.

We will do our best to resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina