Gransino Casino - Pelaaja väittää, että maksu on viivästynyt.

I speak French and I wanted to know if there is any cost associated with your help.

Je parle français et je voulais savoir si il y a cout lier a votre aide

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Busjul,

Thank you very much for submitting your complaint. Our mediation services are completely free of charge for players. There is no cost associated with submitting a complaint or receiving our assistance.

Please share details about your current issue for us to assist you.

Best regards,

Jean

Complaints Resolution Center

Dear Busjul,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.