Galactic Wins Casino - Pelaajan siirto on taas viivästynyt.

This is the same bcasino-affiliated company I consulted about before. I went through the exact same process as last time, creating an account in Japanese yen and so on. I was told it was approved on June 1st, but the transfer hasn't been made yet. Just like before, I'm being told it's an error with the payment provider, and the money still hasn't been transferred.

以前相談した、bcasino系列です。その時と全く同じパターンで日本円でのアカウント作成など色々やり、6/1に承認されたと言われて、その後も振込がなく以前同様に決済プロバイダのエラーとの事で未だに振り込まれません。

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Hello,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Attila