Donbet Casino - Pelaajan voittoja tarkistetaan parhaillaan.

Hello, on July 30th I was playing at my casino provider Don Bet and got a winning picture, but unfortunately the system crashed. Luckily, I took a screenshot and my problem...

I also described the situation to Donbet, and since then it has been under review.

Hallo am 30.7 hatte ich bei meinem casino anbieter don bet gespielt und ein gewinn bild bekommen jedoch leider kam ein systemabsurz gut war aber das ich ein screenshot gemacht habe und mein problem

auch donbet geschildert habe seit dem liegt es in prüfung

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Dear Denis22nrw1,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. The games in the casino are programmed to continue even when the connection between the server of the game provider and you is disconnected. If such an event happens, you can see a different result on your screen than on the casino server. If two different results exist, the correct one is the one on the casino server.

Please allow me to ask you a few questions so I can understand the whole situation completely.

• Do I understand correctly that you only experienced this once with one specific game and bet?
• Has this bet been recorded in your game history?

Thank you very much in advance for your reply.

Best regards,

Kristina