Casinoin - Pelaajan tili on suljettu.

Dear Pant13,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please clarify whose issue you came here to resolve - account closure of your or your friend's account? I would like to emphasize that if you submitted this complaint to solve the issue your friend is experiencing, I will be forced to close it and you should instruct them to submit their own complaint.

Thank you very much in advance for your reply and understanding.

Best regards,

Kristina

Dear Pant13,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.