Bons Casino - Pelaajan talletus on viivästynyt.

my 5000 diposit not rec last 17 day so plz add my diposit 5000 my txrid 825345**** i have payment phone pay so phone and bank say payment susfull send marchand so ...but bons casion not add my payment .....bad site so scamer site.....coustmor suports very bad so....i need my 5000..17 din ho gye ajj abhi tk mere diposit add nhi hua koi reply nhi aa rha bons casiono site walo ke taraf say

Dear rohitt797692,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

how i can payment provider give me payment provider number so then i conetct payment provider so

Dear rohitt797692,

You must know what payment provider did you use and how to contact them as you did deposited.

Additionally, you have to send the casino the payment confirmation so they can then locate the lost funds.

Once you did, please forward the communication between you and the casino to nikolas.b@casino.guru.

Awaiting your response.

Regards,

Nick

Dear rohitt797692,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.