BillyBets Casino - Pelaajan tilin sulkemispyyntö on hylätty.

I can't close the account, I'm addicted to gambling. I have 30k money in my account, they said I'll lose all the money. They won't help me at all. I have a 3 month old child, if I lose my money, I don't know what to do. Please contact the casino asap. Please help me what can I do? Can you contact the casino ASAP, I need help, I don't know what to do. I asked them to limit the account so that placing bets/playing would be prohibited but withdrawals would be allowed within the withdrawal limits. Etc.

En pysty sulkea tiliä, olen peliriippuvainen. Minulla on tililläni 30k rahaa, he sanoivat menetän koko rahan. He eivät auta minua ollenkaan. Minulla on 3kk ikäinen lapsi, jos hähiän rahani, en tiedä mitä teen. Pyydän ota asap yhteyttä kasinoon. Pyydän auta mitä voin tehdä? Voitko ASAP ottaa kasinoon yhteyttä tarvitsen apua en tiedä mitä tehdä. Pyysin että he rajoittaisivat tilin toimintaa niin että vetojen asentaminen/pelaaminen olisi kiellettyä mutta nostaminen sallittua nostorajojen puitteissa. Jne.

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Hello, thank you very much for submitting your complaint. I am truly sorry about your negative experience with BillyBets Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please confirm the exact date when you first requested a self-exclusion from BillyBets Casino?
• Could you please advise when was the last time you made a deposit in this casino?
• Could you please confirm whether you have passed the KYC verification in this casino?
• Could you please share any additional communication with the casino? Send emails or chat transcripts to my email at attila.g@casino.guru, or post screenshots here.

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you very much in advance for your reply.

Best regards,

Attila