BillyBets Casino - Pelaajan kotiuttaminen viivästyy.

I Had 2 Widraw one was CAD$500 and other CAD$750 ITS BEEN 48 HOURS HAVE'T GOT MY MONEY I PALYED IN OTHER CASION TOO ITS NOT LIKE THAT .

IM NOT SURE WHEN I WILL BE RECIVING MY MONEY IM NOT MAKING ANY MORE DEPOSIT

Dear Vishalkundal,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.

That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.

Thank you in advance for your patience and understanding.

Best regards,

Kristina

Why you guys not verifying my Im ready to submit my documents where do i submit my documents.

Please verify my account.

Also, i can wait 14 days if you saying .

Will text u after 14 days.

Thanks

Dear Vishalkundal,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.