BetPlays Casino - Pelaajan kotiutus on viivästynyt.

They first tell that they aim to withdraw within 24 hours, after that its 5 buisness days and now they do not even give a time frame anymore. I keep asking the live chat for updates, they get increasingly more rude.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

July 27, 2026, yes, I've already requested a payout, but the wait gets longer after each one. It's ridiculous.

27.07.2026, ja ich habe schonmal eine Auszahlung beantragt aber man wartet nach jeder Auszahlung länger. Es ist so lächerlich

Thank you for your reply. I understand that this situation may be frustrating, but I would like to emphasize that we typically allow the casino two full weeks to process each payment. I will keep this complaint open, and should there be no progress by the end of this period, we will take necessary action. Let’s remain optimistic, and I hope to receive positive news regarding your withdrawal soon. I appreciate your patience and kindly ask you to keep me updated on any further developments.

What justifies a 14-day waiting period for a fully verified account? Every reputable crypto casino pays out in less than 10 minutes.

Welcher Grund rechtfertigt eine Wartezeit von 14 Tagen bei einem vollständig verifizierten Account? Jedes seriöse Cryptocasino zahlt in weniger als 10 Minuten aus