Bet Score Casino - Pelaajan kotiutus on viivästynyt.

Betscore refuses to send the last of my withdrawals.

They also blocked me from requesting withdrawals.

They do not respond in their live support.

I received an email where they asked me to send a selfie with their website in the background which i did and after that they still do not send me my money.

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Hello,

Thank you very much for submitting this complaint. I'm sorry to hear about the problem you're experiencing. Please allow me to ask you a few questions to clarify your situation.

• Have you made any successful withdrawals from this casino before?
• What types of games did you play to accumulate your winnings? Were they slots, live casino games, or sports betting?
• Did you accumulate your winnings with or without a bonus?
• Which identity documents have you provided to the casino for the verification of your account? Have all your documents been approved and verified so far?
• Are there any documents in your account that are still pending verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Hi they have now finally paid out another withdrawal i have only one withdrawal left to receive.

I’m glad to hear that the casino has now paid out part of your winnings.

Could you please specify when exactly you submitted your most recent withdrawal request? Have there been any updates regarding the remaining payment?

Hi Veronica yes now i have received my money thank you for the help

Dear magoman,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Veronika

Casino.Guru