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My 4rabet account was debited with a width of Rs 5000, verification failed and the account was also blocked. When I asked, they said that you have also claimed fraud in your account.

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Hello,

Thank you for submitting your complaint. I’m sorry to hear about the difficulties you’ve experienced. May I ask a few questions to better understand the situation?

• Could you please tell me which games you were focused on — slots, live casino, sports betting, etc.?
• Do I understand correctly that you had INR5000 in your casino account before you lost access to it?
• Were your winnings accumulated while a bonus was active, or without an active bonus?

I hope we can help resolve this issue promptly. Thank you in advance for your reply.

Best regards,

Kristina

I made a deposit and then won; subsequently, when I attempted to make a withdrawal, my account was blocked.

Thank you for your reply, Vimalgk1. I understand you may be busy or distressed by the situation, but it appears my earlier questions have not yet been answered. Could you please review my initial message and provide the requested information? These details are essential for us to proceed with the case. Thank you in advance for your assistance.

Dear Vimalgk1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thanks for responding

Pleased solve quickly

I would appreciate your cooperation in this matter. Please revisit my first message and provide the necessary information at your earliest convenience. I want to emphasize that without your assistance, our ability to support you will be significantly limited, and it may lead us to close this complaint. Thank you again for your cooperation and understanding.

Please unblock my account my hard money

I apologize, but without your cooperation, we are unable to proceed with further investigation and provide efficient support.

Due to the aforementioned reasons, we will now proceed to close this complaint. Thank you for your understanding. I am genuinely sorry that we were not able to assist you more effectively in this particular situation, as we always aim to help players resolve their issues whenever possible.

Please remember that you are welcome to contact us again if you run into any problems with this or any other casino in the future. Whether it is a question, a concern or a new issue that needs to be looked into, our team is here and ready to support you.