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Hi,

I deposited 4500 and 1000 to 4ra bet but still my money hasn’t arrived to my betting account and I’m unable to find a proper resolution and response from 4raBet, facing lack of information and support from 4raBet end

Important notice:

Casino Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino Guru and does that, do not share any information.

We only contact players through this official complaint thread or via @casino.guru e-mail addresses. Always check the sender’s domain and verify your complaint resolver’s e-mail address by clicking on their avatar visible inside the official complaint thread.

If anything seems suspicious, contact us directly.

Stay safe.

Dear Praveen14082,

Thank you very much for submitting your complaint. I’m sorry to hear about the issue you’re experiencing.

If your deposit has never been credited to your casino account, the only thing I can recommend is contacting your payment provider for an investigation. Please keep in mind that this process can be complex and may take up to a month. In such cases, the casino’s ability to intervene is often limited.

I’m sorry that we can’t provide more immediate assistance at this time. However, I will leave this complaint open for a month, and I kindly ask you to keep us updated on any progress.

Thank you for your understanding.

Best regards,

Katarina

Dear Praveen14082,

We kindly ask you to provide the necessary screenshots so we can proceed with the verification.

Your cooperation will help us review the case faster.

Thank you in advance.

Best regards,

4raBet Team

Dear Praveen14082,

Thank you for contacting us and for providing the screenshot. We appreciate your patience while we review this matter.

Please note that the you may also use the casino support directly. Through this channel, you can request updates regarding the status of your deposit and receive assistance whenever needed in the most direct and efficient way.

At this moment, information concerning new deposits is still being clarified with our payments team. We understand the importance of resolving this matter promptly, and we are actively working to accelerate the process. As soon as we receive confirmed details, we will immediately update you.

We sincerely appreciate your understanding and cooperation.

Kind regards,

4raBet Team

Dear Casino Guru team,

We kindly ask for some additional time to review and address this complaint. We are still thoroughly investigating the case and have already reached out to the payment department for clarification. Unfortunately, we have not yet received a comprehensive response from them.

Please rest assured that we are doing everything possible to expedite the process.

Thank you for your understanding.

Best regards,

4raBet Team

Dear 4raBet Casino,

thank you for your replies and updates.

I will now set up a timer for an additional 7 days. Kindly notify us of any progress.

Dear Praveen14082,

thank you for your responses. Hopefully we will hear a good news from casino soon.

Katarina

Dear Casino Guru team,

We would like to kindly inform you that we are actively working on this case. At the moment, the matter is still being processed by our payment systems department, and we are awaiting their final updates.

For this reason, we respectfully ask for some additional time to complete the review and provide a comprehensive response.

Thank you for your patience and understanding.

Best regards,

4raBet Team

This 4rabet casino is making me fool by crediting smaller money and rejecting my big amounts nice game plan and escaping is he making me fool or everyone here?

Dear Praveen14082,

Thank you for your reply and patience. I understand your frustration. I recommend allowing a few more days for an update from the casino.

Dear 4raBet Casino,

thank you for your replies and updates.

Could you please provide us with any noteworthy news updates?

Looking forward to your reply,

Katarina

one of the idiot support agent telling me now that deposit has been failed pls send me bank statement after sending statement he asking me to check with bank such worst replies he is giving and attaching same statement here to cross check with 4rabet because it’s been 23days still no use and resolution from 4rabet and for your kind information bank won’t take more than 7 banking days to refund ask your idiot representative to work properly.

See the replies by 4rabet support when he is a 4rabet third party agent who took my money and after all 23days he is telling payment has been failed we can’t provide any assistance and I’m taking this as serious issue and I’m influencing this to other users in India in every website and every social media sites.

All of sudden now claiming fail, which leads I can’t complaint with my bank also because it took too long time to contact bank, you made me fool not only me the users in India so I choose to expose 4rabet with all the scams now with this proofs .

Dear Praveen14082,

Thank you for your patience.

Based on the information received from our Support Department and Technical Team, we have reviewed the status of your recent payments. Please find the details below:

• SUP-893122 (005742016170) – Successfully credited
• SUP-902338 (154624626330) – Successfully credited
• SUP-898519 (008305778994) – Failed
• SUP-914535 (532722569254) – Successfully credited

Regarding the failed transaction (SUP-898519), this payment was not received on our side. For this reason, we kindly ask you to contact your bank directly for further clarification and assistance.

All other listed transactions were successfully credited to your account.

Kind regards,

4raBet Team

Dear 4raBet Casino,

thank you for your reply.

Dear Praveen14082,

could you please confirm the arrival of your funds?

Have you communicating the missing payment with your payment provider, please?

Looking forward to your reply,

Katarina

Dear Casino guru,

I haven’t received few funds which 4rabet is telling to contact bank after contacting bank they are telling amount has reached beneficiary account they don’t have authority to reverse the transaction without proper reason so benificiary is from 4rabet side only so that has to taken care by this worst 4rabet agency.

Hello Praveen14082,

We would like to update you that due to Katarina, your designated resolver, being on vacation, we have opted to extend the timeline by an additional 7 days. Since Katarina has an in-depth understanding of your situation and maintains direct communication with the casino, we find this extension justified. Your patience is sincerely appreciated, and I assure you that Katarina will contact you at the earliest opportunity.

Thank you for your understanding and ongoing patience.

Best regards, Casino Guru

Dear Praveen14082,

Thank you for your cooperation and for providing all the necessary information. I truly appreciate the time and effort you’ve taken to share everything with us so far.

Your complaint will now move to the next stage of our process and be handled by your dedicated Resolver, Martina (martina.b@casino.guru). This is a standard step in our procedure, as the Resolver will take over communication with the casino directly and manage your case from this point onward.

No action is required from you right now. Your Resolver will reach out through this thread if any additional details are needed. You can rest assured that your case is in very capable hands.

I wish you the best of luck and hope your case will be resolved to your satisfaction soon.

Kind regards,

Katarina

Dear Praveen14082,

My name is Martina, and I will be assisting you with the resolution of your complaint going forward. I am sorry to hear about the situation you have encountered.

To help us proceed with the review, could you please provide a bank statement showing all deposits made to the casino up to today? You are welcome to upload the document here or send it directly to my email address at martina.b@casino.guru.

Thank you very much for your cooperation.

Dear 4raBet Casino Team,

Could you please provide screenshots of the successful deposit transactions so that they can be matched with the player’s bank statement? You may either upload the documents here or send them to my email address mentioned above.

If you choose to upload the documents here, please rest assured that they will be marked as sensitive information and will only be accessible to the player, the casino representative, and myself.

Thank you in advance for your cooperation and for providing the requested information.

Dear Praveen14082,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Dear Praveen14082,

thank you for this, but what I meant, it was the screenshots or bank statements showing that the money left from your account to the casino´s account.

Thank you

I shared bank statement via mail pls check

Dear Praveen14082,

I understand your frustration!

When it comes to the latest deposit (16.1.) it was Friday, so I would encourage you to wait couple of days to see if it´s credited to your casino account.

But when comes to deposit of 4500INR, it obviously should have been either credited to your account in casino or returned to your bank account.

Can you please contact your bank and ask them to write you a letter, where they claim/confirm, that this failed transaction SUP-898519 (008305778994) has not returned back to your to your bank?

4raBet Casino,

can you please take a look on those last deposits mentioned by the player? Thank you so much

Regarding recent payment of 20000 payment provider is claiming I’ll not confirm this and asking me extra 3k

Dear Praveen14082,

I understand how frustrating this situation can be, and I appreciate your patience. Please note that deposits made over the weekend may take a bit longer to process. Kindly allow some additional time for the credits to be completed.

I also wanted to ask, for clarification purposes, whether there is a particular reason you have continued to make new deposits while the earlier ones are still pending. This will help us better understand your situation and assist you more effectively.

Thank you for your understanding, and please feel free to reach out if you have any questions in the meantime.

i just wanted to take clarity with casino small amounts they were instantly depositing when it comes huge amount they’ll not deposit and they’ll drag it with irresponsible replies and they’ll not credit it to wallets they are following some statistics to skip our money to cheat

See from 2months still they are dragging it even after sharing bank statement and now asking for bank employee to write a letter, still I’ll ask my bank to write a letter lets see what resolution I’ll get with that

I understand that you are upset about the overall situation, and I truly appreciate your patience.

I would just like to clarify that it was my request to obtain the statement from the bank representative. My intention is simply to ensure that I have all the necessary documentation so that I can make a fair and well-informed decision.

Thank you for your understanding, and please let me know if you have any questions or concerns.

Dear Martina,

pls help me to get out from this problem,

NPCI confirms the transaction is successful and credited to the beneficiary account (UTR: 601820572316).

Since funds have reached your payment chain, please proceed with crediting my 4Rabet account or coordinate internally for resolution.

Screenshot proof is attached.

4rabet pls help this in regards.

See beneficiary is claiming he doesn’t have account and it’s a fake account

Dear Praveen14082,

I’m currently unable to match the CURN number you provided with any of the transactions on our end.

Could you please let me know where the CURN numbers can be found for the transactions that have not yet been credited to your account? This will help me locate the relevant details and assist you more effectively.

Thank you for your cooperation, and I look forward to your response.

Dear 4raBet Casino, can you please take a look on this transaction? Thank you very much in advance

Dear Praveen14082,

we have an update on the transaction.

Deposit SUP-1038978 601820572316 credited under token eyiVt6TuuMLI1JTUyPVb5iZHEjIcvYYz.

Kind regards,

4raBet Team

Thank you 4raBet Casino!

Dear Praveen14082,

can you see the deposit credited in your account? Please let me know. Thank you

Dear 4raBet Casino,

Can you please check what is going on with the deposit the player has mentioned? Thank you very much in advance

Dear Praveen14082 and Casino Guru Team,

A re-check was performed; the deposit was credited to the user's account on January 21, 2026.

If the user claims not, we ask the Casino Guru team to request a statement for January for verification.

Thank you.

Kind regards,

4raBet Team

Dear 4raBet Casino, thank you very much for the update!

Dear Praveen14082, I kindly request that you provide the statement at your earliest convenience. Thank you very much in advance for your assistance. Please feel free to send it to martina.b@casino.guru .

Dear Praveen14082, we see that your deposit has not been credited yet and understand how concerning this situation can be. Please note that your request SUP-1111428 604415443075 has already been accepted into processing and forwarded to our financial department with high priority for review. Our team is carefully checking the transaction to ensure it is resolved as quickly as possible. For any additional information, you may contact us via Telegram @help4rabet_support_bot or email help@4rabet24.com.

Your payment providers are cheaters they ate my money why can’t you ask bank statement with your providers as you asked Mine ? Why don’t you cross check with your providers why that much trust with them when they are scamming us ?

Dear 4raBet Casino,

Can you please let us know, once you have any news? thank you very much in advance.

It is successfully credited to Mr. Prem kumar as per bank records, ask your provider to give statement of his bank and re-verify with him.

Beggars not crediting my 1000 to sports account, betting company with begging ?

Worst ever service with cheap mentality payment providers who are ready to scam us and cheat users. With all fake promotions and services 4rabet and payment providers are cheating users. Let me show you the reviews on trust pilot regarding this 4rabet platform.

Waste of using such platforms

It’s been over 3days still no progress irresponsible gaming platform 4rabet

Thank you all for your cooperation and patience!

I would appreciate some assistance regarding a matter that remains unclear to me. Dear 4raBet Casino, can you please help me understand the situation regarding the transaction, SUP-898519 008305778994, which your casino claims has failed. However, the player has indicated that their bank states it was credited to Mr. Prem Kumar.

If you could kindly re-verify this information and provide me with an update, I would greatly appreciate it. Thank you!

Dear Praveen14082, we’re sorry to hear about your experience and understand how upsetting this situation must feel. Please be assured that 4RABET follows strict operational standards and treats all such concerns with the utmost seriousness. Your deposit SUP-1111428 (UTR 604415443075) is still under processing, and our team is actively working to have it completed as quickly as possible. We appreciate your patience while we continue to monitor the case closely.

It’s Been over 4days still idiotic replies from chat support

So Many last there life jus cuz of you 4rabet you’re the killer and scammer ******* platform ever.

Praveen14082, we understand that you are feeling extremely upset, and we take your concerns seriously. Regarding your deposit (SUP-1111428, UTR 604415443075), it is currently being processed through our automated verification system, and we are closely monitoring its status. Please be assured that this is a standard procedure, and we are working to complete the review as soon as possible. For further assistance and updates, kindly contact our support team via Telegram @help4rabet_support_bot or email

If I contact you over telegram or chat support I’ll get same replies no solution idiots. Fraud 4rabet

There’s no bonus for delay no compensation nothing from 4rabet side worst ever.

Dear 4raBet Casino Team,

I would greatly appreciate it if you could keep me informed about the status of my deposit process. Thank you for your attention to this matter.

Dear Martina,

Again this 4rabet is cheating me stating that payment failed ask me contact to bank for refund, I have shared the bank statement through mail for your reference.

I shared pdf of bank statement with you I don’t know same things happened with 4500/- (Mr.Prem kumar) now this let’s see still how much you want to cheat me to eat my money idiots.

4rabet is a scam, dear casino guru pls help me to report this fraud platform in India.

Praveen14082, we have checked your deposit and the payment provider reports the transaction as failed. Please contact your bank to request a trace and return of the funds, and if the bank replies that a return is not possible send us their response or a bank statement so we can ask the provider to re-check the deposit. We regret the distress this has caused and will work to resolve it quickly, so please contact Support via Telegram @help4rabet_support_bot or email help@4rabet24.com

Idiots I shared bank statement with you don’t act like stupids. Beggars

Praveen14082, I can see you uploaded your bank statement and are understandably upset that the deposit has not been credited. We regret the distress this has caused and need to forward your statement to our payments team for immediate review. Please contact Support now via Telegram @help4rabet_support_bot or email help@4rabet24.com so we can prioritize your case and provide an update. 

Such a scam platform even after providing bank statements 4rabet is claiming deposit failed contact bank for refund, technically it’s not possible through bank once the payment got successful, as per Indian NPCI norms you’ll not get refund through banks once the payment is successful and this platform is making us fool.

casino guru pls take action regarding this idiot platform.

Praveen14082, the bank statement you uploaded does not contain the required details for us to verify your deposit. Please contact our specialist via Telegram @help4rabet_support_bot or email help@4rabet24.com

 so they can explain exactly what is missing and advise on the next steps. Once we receive the corrected statement we will continue the review promptly.

Hi ,Praveen14082, we have reviewed the documents you uploaded and found that the bank statement does not include the required details to verify your deposit. We have already responded to your previous posts and requested the necessary information, but it was not provided. Please contact our specialist now via Telegram @help4rabet_support_bot or email help@4rabet24.com

 so they can explain exactly what is missing and we can continue the review.

Hey idiot what are you claiming in that bank statement what else you need? Are you making fun of it and making me fool?

Dear Martina I’m sharing bank statement with you and this idiotic platform will not help me and they’ll do time pass on making users fools.

Hello Praveen 14082,

We replied to your earlier messages but have not yet received the required information from you.

Please contact us via Telegram @help4rabet_support_bot or email help@4rabet24.com and provide the necessary information so we can proceed.

We look forward to your response.

Martina I want your support here this bloody f***** are not serious about this issue

Praveen14082, thank you for sharing the documents; we have started a full review of your case with our payments team. We regret the frustration this situation has caused and will prioritise verification of the transaction details you provided. Please contact our payments specialist via Telegram @help4rabet_support_bot or email help@4rabet24.com

 so they can clarify any missing information and provide an update. 

Hey l***r 4rabet bank has no rights to refund it once the payment is successful I contacted bank also why are you scamming me to eat my money ? Banks are not silly and fraud services like you C******a.

Praveen14082, we have reviewed your deposit and already provided all available information to the payment provider; after re-verification the provider still reports the transaction as failed. We understand this is frustrating and regret the inconvenience. If you have further questions, please contact our payments specialist via Telegram @help4rabet_support_bot or email help@4rabet24.com

Banks are not frauds like you, they’ll ask for proofs to refund as you took statement from me, they’ll ask for beneficiaries bank statement pls provide you payment provider statement to process further with bank .

Praveen14082, we have reviewed your deposit with the payment provider and understand the provider still reports the transaction as failed after re-verification with your bank statement. We regret the inconvenience this has caused and recommend contacting your bank to request a refund if the funds were not returned automatically. Please contact our payments specialist via Telegram @help4rabet_support_bot or email help@4rabet24.com

Banks are not frauds like you, they’ll ask for proofs to refund as you took statement from me, they’ll ask for beneficiaries bank statement pls provide you payment provider statement to process further with bank .

Dear 4raBet Casino Team,

I am writing to follow up regarding the correspondence that the player has included me in, which contains a bank statement.

Could you please confirm whether you have received the bank statement? Additionally, I have sent you an email, and I would appreciate it if you could take a moment to review that as well.

Thank you very much for your assistance.

The deposit status is listed as "failed," meaning the funds have not been received by us. In this situation, we ask the user to contact their bank to confirm the transaction status and request an official bank statement in PDF format from the time the deposit was made to today, confirming the debit. Once you receive the document, please forward it to us for further verification. You can send it via Telegram @help4rabet_support_bot or email help@4rabet24.com.

Dear Martina,

This 4rabet idiots don’t have minimum common sense when the payment was made through their website with proper proofs still they are claiming that they haven’t got funds and asking me to contact bank after one week, that is not possible in India to contact bank after 1week and more over I’m sharing my official bank statement then also they are not listening to me, as they asked me the official statement they could have asked same with their payment provider right to provide statement, why they are supporting payment provider more over a user? And I shared new bank now which I took through net banking, just because I am not accessible to contact payment provider they are cheating me and payment provider is more idiot and scammer than this 4rabet. Finally both are scammers.

Dear 4raBet Casino,

I recently received the statement and wanted to confirm whether you have also received it. I would appreciate your clarification on this matter. Thank you for your attention.

Everyday they are giving same replies this 4rabet agents are busy in getting anal sex with their bosses and payment providers. Lol this 4rabet mothefuckers won’t give my money I know, simply they are dragging by fucking their own mothers everyday and making theirs own wife’s to sleep with some one for money. Live your life in my money assholes 4rabet.

Hi Praveen, we’re sorry you’re still waiting and understand how upsetting this is; our records show the deposit is listed as failed under SUP-1034643, which means the funds were not received. Please contact your bank to request a trace or refund, and if the bank cannot return the funds send us a PDF bank statement from the transaction date to today showing the deposit so we can forward it to the payment provider for a recheck. We have already asked for these documents by email and will continue the investigation as soon as we receive them. For a secure submission please send the statement to help@4rabet24.com

4RABET Support

Dear Praveen14082,

First of all, I kindly ask you to maintain respectful communication. Any further responses written in a similar tone may unfortunately result in your complaint being rejected and could also lead to restrictions on your forum access.

I completely understand that this situation may be frustrating, and we appreciate that emotions can run high. However, in order for us to properly investigate the matter, we need clear and verifiable evidence.

We kindly suggest that you contact your bank and request an official statement covering the relevant time period. The statement should clearly indicate which payments were successful and which were unsuccessful/failed. It is important that all transactions related to the casino are clearly marked as FAIL/SUCCESS so that we can accurately compare them with the casino’s records.

Your cooperation in providing this documentation will significantly help us move the investigation forward.

Dear 4raBet Casino,

I would kindly ask you to provide a screenshot or PDF file of the player’s deposit history, clearly indicating which transactions were successful and which were failed.

You may share the documents directly here in the thread or send them to my email address: (martina.b@casino.guru)

.

Thank you both in advance for your cooperation.

Dear Praveen14082,

I understand this may not be the outcome you were hoping for.

To move this case forward, I kindly ask you to contact your bank and request an official document confirming that the specific transaction in question was successfully processed. The document should clearly include the transaction ID and all relevant payment details, and it should be officially stamped or certified by the bank.

Once you receive it, please take a clear photo or scan of the document and send it to me for review.

Dear 4raBet Casino Team,

At the same time, I kindly ask you to provide a screenshot or a full transaction history from the player’s account, clearly showing which deposits were successful and which were failed.

You may share the documentation directly in this thread or send it to me privately.(martina.b@casino.guru)

Thank you both very much for your cooperation.

Dear 4raBet Casino Team,

Thank you for your email. I have now responded and would kindly ask you to review my reply at your convenience.

Thank you very much in advance.

Dear Praveen14082, the deposit UTR 604415443075 has been successfully credited to the account under token ujfTwtenJGJFNmLc0bTQzi3VKklcZ2Bs. The deposit with UTR 601619767352 is marked as failed, so you need to contact your bank to request a refund of the funds. If the bank is unable to return the payment, please provide a bank statement in PDF format from the date of the deposit to the current date so we can review the situation. You can send this information to 4RABET Support via Telegram @help4rabet_support_bot or email help@4rabet24.com

Dear Praveen14082,

The casino has provided proof that the 1000 INR deposit was successfully credited to your account. Could you please confirm whether you can see this deposit on your side?

Regarding the 4500 INR deposit, the casino still identifies this transaction as failed. Have you had a chance to contact your bank about this particular transaction to verify its status?

Thank you very much in advance for your cooperation.

I reviewed with bank still bank says the transaction is successful

Dear Praveen14082,

Thank you for your message.

Could you please send the bank statement to both me and the casino? I have reviewed the bank statement from February again (that you previously provided), but I was unable to find the 4500 INR transaction there, so I assume it might be from an earlier period.

Please let me know and share the relevant statement when possible.

Thank you very much for your cooperation.

For a long time, they treated this transaction as failed and sent an email to both you and me after checking my bank statement three times, strongly stating that the transaction had failed and advising me to contact the bank for a refund. Now, all of a sudden, they are claiming the transaction was successful. This seems like an attempt to cheat and defraud users, and the same thing happened with my INR 4500/-.

And I m mailing my bank statement for rs 4500/- since to till date.

Dear Praveen14082,

I just want to make sure I understand this correctly — the deposit of 999.17 INR has now been credited to your game account.

I would also kindly ask you to send me the corresponding bank statement as well at martina.b@casino.guru.

Thank you very much for your cooperation.