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Unjust Rejection of Withdrawal and Balance Confiscation

Casino Name: 4rabet

Username :9886146639

UUID ID: 91e977ab-1aa3-4d33-8960-6c98ea7de1cf

Date of Incident: 05 July 2026

Disputed Amount: 49,800 INR

Complaint Overview:I am filing a formal complaint against 4RABET for unfairly rejecting my legitimate withdrawal requests and withholding my account balance totaling 49,800.

All funds were won playing live casino games under normal gameplay conditions.

Chronology of Events:

Deposit: I deposited 8,000 into my account.

Gameplay & Wins: I started playing live casino games. I had a significant single win of approximately 35,000 on Evolution's Crazy time.

Subsequent Play: I continued playing across different live games, including Lightning Roulette and Crazy Time, experiencing a standard mix of wins and losses.

Withdrawal Request: Once my balance reached 49,800, I initiated two separate withdrawal requests:

First request: 10,000

Second request (submitted shortly after): 6,000

Rejection: After several hours, both withdrawal requests were rejected, and the remaining issue regarding my balance occurred.

I was asked to do a re verification of my account, which I did. but later my account was blocked and not able to login again..

Why this is unfair:My winnings came from standard, high-variance live dealer games provider by Evolution. I have not violated any terms of service, and my gameplay was completely transparent. There is no legitimate reason for my withdrawals to be rejected or for my funds to be held.I request that 4RABET reviews my gameplay log, approves my pending withdrawals, and restores my full balance of 49,800. I am prepared to provide my account statements and verification documents to the forum moderators if required.

I'VE BEEN A LEGITIMATE ACCOUNT HOLDER AND A FAIR GAME PLAYER FOR 4RABET SINCE YEARS. PLEASE CONSIDER.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 4raBet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• Did you achieve your current balance with the help of a bonus?
• Did the casino provide any justification for confiscation of your balance?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear mssivaprasad,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.

Thank you for your understanding.

Best regards,
Tomas
Casino.Guru