1win Casino - Pelaaja ei voi nostaa voittojaan.

I was never notified that there was a minimum withdrawal amount and I want my money back. Nobody is giving me an answer on the website.

Nunca se me aviso que habia monto minimo de retiro y quiero mi dinero nadie me da una respuesta en la pagina

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1win Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you contacted the casino regarding the issue? How did you learn about the minimum withdrawal limit?
• Have you played with the deposited money? When have you made the deposits?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas