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It has been more than two weeks since I requested my withdrawal, I had already withdrawn my money twice before, but now it is 450,000 Chilean pesos and they have taken too long in a supposed verification. I already verified my account with my documents and everything is okay but about the withdrawal nothing yet. I didn't even play with bonuses, I don't know what review they need. 7slot was one of the casinos that has paid me the most but the most problematic when it came to paying me 🙁. I need help please!

Han pasado más de dos semanas desde que solicité mi retiro, ya había retirado mi dinero antes en dos oportunidades, pero ahora son 450,000 pesos chilenos y han demorado demasiado en un supuesto verificación ya verifiqué mi cuenta con mi documentos y está todo okay pero del retiro nada aún. Ni siquiera jugué con bonos, nose que revisión necesitan. 7slot fue uno de los casinos que más me ha pagado pero el más problemático a la hora de pagarme 🙁. Necesito ayuda por favor!

Well, you did what you could by submitting the complaint. Now it just needs a bit of patience, I'd say.

A few more days to another step, try to hold on, please.

Everything solved my friends!!! I received the deposit in a single payment, thank you very much 7slot and casino guru, where can I find the best rated casino in Chile

Todo resuelto amigos míos !!! Me llegó el depósito en un solo pago muchas gracias 7slot y casino gurú, dónde puedo encontrar el casino mejor calificado de chile

Waiting paid up, I see! That's great!

Speaking of the best casinos in Chile, this link will help you find some. 😉

Hello dear casino guru! I wish you can help me, because I’ve no idea what to do.

I am really big casino player, I spend huge amount of money every month and this time I gods of luck smiled to me.

I won 223000 Reals (near 45 000$) during playing on 7slots. It was the beginning of February. But till these day they are doing verification. But what verification? I’ve made withdrawals so many times, I have max vip status.

I know about limits, but I’m trying to withdraw now just 5000 reals, and they don’t want to help me with that. Verification, verification verification, I’m writing to them many times a day, I didn’t use any bonuses.

I have all screenshots of wins during playing, I’ve risked a lot.

dear casino guru, you are my last chance to have my honest win.

Verfication is normally method of feposit bank card/bank account Proof of ID normally passport national id card or driving license and proof of residence utility bill or bank statement. You can email or live chat to ask them what they require. I hope this helps. Congratulations on your big win I hope you get it soon

But they got everything that they need) I solved all their questions, and they still are trying to stall the time

Wait and see what the Casino Guru team suggest as a plan of action to help get your money.

Hello and congratulation on your big win. So you actually had a successful withdrawal before here in this casino, right? Was it a smaller amount, perhaps? It is not unusual that casinos do further verification when it comes to a bigger amount. They often need to check the full gaming history, or even a confirmation with the game provider is needed as well. Have you won any jackpot here, by any chance? When exactly have you requested the withdrawal and did the casino give you some time frame they need to do this process? If you see, that you need our help with this issue, please let us know, and our complaint team will try to help you out with that.

Hello dear team Guru Casino! I apologize for the long response, my internet was turned off for non-payment. I had a huge number of withdrawals, I will attach screenshots. no jackpots and no bonuses from the casino, I won everything manually at high stakes. I set the withdrawal date to February 7th, they do not indicate any deadlines, they only say that I am undergoing verification and it will be completed soon. Please help me if you can, I’m just giving up.

I’ve heard many histories like that, when the casino plays for time in the hope that the player will lose. but I know that God is giving me a second chance in life and I want to quit the game after this withdrawal, but without you, I think I will not get it.

Hello,

Can you also respond to these questions, please?

"So you actually had a successful withdrawal before here in this casino, right? Was it a smaller amount, perhaps? It is not unusual that casinos do further verification when it comes to a bigger amount. They often need to check the full gaming history, or even a confirmation with the game provider is needed as well. Have you won any jackpot here, by any chance? When exactly have you requested the withdrawal and did the casino give you some time frame they need to do this process? If you see, that you need our help with this issue, please let us know, and our complaint team will try to help you out with that."

We'll be here, thank you!

1. Yes, I have huge amount of successful withdrawals. All of them where much smaller.
2. I requested withdrawal on 7th February, I ask in the chat every day and every day they answer that the check is still in progress, it will end soon.

Suddenly they wrote that they were ready to send the winnings, they told me to bet $100 for withdrawal first...

That sounds like a good progress!

Is there an estimated time for the first withdrawal, perhaps?