Olin ollut tämän talon asiakas muutaman kuukauden, olin jo käynyt läpi kaikki talon vahvistusprosessit, olin jo lyönyt useita vetoja, mutta pyysin nostoa talossa ja menin chattiin kysymään, miksi nosto oli myöhään, tilini estettiin seuraavana päivänä. Otin heihin yhteyttä, mutta minua syytettiin petoksesta ja kerroin, että kaikki jäljellä olevat saldot tai nostot menetettiin ja että päätös oli lopullinen. Otin Pedalada10:een yhteyttä useilla tavoilla sähköpostitse, lähetin sähköpostin Condor Gamingille, mutta he joko antoivat aina saman vastauksen ja syyttivät minua petoksesta, poistivat kommentteja sosiaalisista verkostoista tai eivät edes vastanneet kontakteilleni tilanteen ratkaisemiseksi.
I had been a customer of this house for a few months, I had already gone through all the house verification processes, I had already placed several bets but after asking for a withdrawal at the house and going to the chat to ask why the withdrawal was late, I had my account blocked the next day. I contacted them but was accused of fraud and told that any and all outstanding balances or withdrawals I had were forfeited and that the decision was final. I contacted Pedalada10 in several ways via email, I sent an email to Condor Gaming but either they always gave the same response accusing me of fraud, they deleted comments on social networks or they didn’t even respond to my contacts to resolve the situation.
Era cliente dessa casa fazia a alguns meses, já tinha passado por todos os processos de verificação da casa, já tinha feito várias apostas mas depois de pedir um saque na casa e ir no chat perguntar o motivo do saque estar atrasado, tive minha conta bloqueada no dia seguinte. Entrei em contato mas me acusaram de fraude e disseram que todo e qualquer saldo ou saque pendente que houvesse estava confiscado e que a decisão era final. Entrei em contato de várias formas via email da Pedalada10, enviei email para a Condor Gaming mas ou eles davam sempre a mesma resposta acusando de fraude, apagavam comentários nas redes sociais ou sequer respondiam meus contatos para resolver a situação.
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