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maxbethunters recensioner

Casino Guru
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7 månader sedanOriginalspråkÖversättning
The casino cancelled my €950 winnings without providing any reason. Their chat support ends each session immediately without replying, and public complaints on CasinoGuru are ignored. In summary, this is outright fraud — once you deposit money, it’s gone, and you’ll never see any winnings. Stay away!
  • Nothing unfortunately
  • Winnings are not payed
  • Casino does not respond to complaints on CasinoGuru
  • Chat support cuts off chats right after first message
7 månader sedanOriginalspråkÖversättning
The casino hasn’t paid out my winnings - 3.000€ - for weeks. It also hasn’t responded to a complaint I filed with Casino Guru, which has been pending for several weeks now. The support chat and email support only send unhelpful, generic responses.

So unfortunately, my conclusion is that I wouldn’t recommend anyone to play here. The sad truth is: once you deposit money, it’s as good as gone — and winnings are never paid out. So hands off!
Läs merLäs mindre
  • Nothing to mention here, unfortunately
  • No payment of withdrawals
  • Support fobbes off players with template answers
  • Casino does not respond to public complaints
3 år sedanOriginalspråkÖversättning
I would give zero stars if I could.

The finance team finally rejected my withdrawal of 700€ because they want a proof for a deposit that was made on october 9th. Problem: this proof is IMPOSSIBLE to get, because the deposit on october 9th was on a sunday.

Banks dont work on sundays and book money on the following day - monday.

That is also what the screenshot of my bank system - and any other bank system in the world would say the same - says: weekend transactions are booked on mondays.

In other words: the casino makes something players cannot change - the data in their banks system - the reason not to pay withdrawals.

Guess what: when do people deposit money and play casino? Exactly, 90% at the weekend😉

I would not recommend anyone to play here. Deposit somewhere else in a trustworthy casino.
Läs merLäs mindre
  • Nothing to mention here
  • The casino scams players
  • The chat is stubborn, unfriendly and only „supports" the casino, never the players
BOHO Casino
4 månader sedan
Dear MaxbetHunter,

Thank you for sharing your feedback. We’re sorry to hear about your frustration and regret that your experience has led to such disappointment.

At this time, we have not been able to identify your player account based on the information provided in the review. If you are still facing an issue with a withdrawal or documentation, we kindly ask that you contact our support team directly at [email protected] or through our 24/7 live chat. We would be happy to investigate your case in detail and assist you further.

Please rest assured that all withdrawal requests are handled in accordance with our standard procedures and regulatory requirements. We understand that banking schedules - especially over weekends - can sometimes complicate documentation, and we aim to work with each player individually to find a solution wherever possible.

We hope you’ll give us the opportunity to resolve this matter properly.

Best regards,
Bohocasino Team
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