HemForumKlagomålsdiskussionQuickwin-uttag misslyckades

Quickwin-uttag misslyckades (sida 3)

15 555 visningar 55 svar |
2 år sedan
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12 3
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1 år sedan

Hej, jag kan bekräfta att banköverföringen verkligen fungerar eftersom mina pengar har satts in på mitt konto😀😀🤣

Automatiskt översatt:
1 år sedan

Bra nyheter, jag väntade bara på att se om du får pengarna eller inte. Till slut blev det bra, men jag skulle nog inte vilja syssla med så mycket saker runt omkring. Hur som helst, kommer du att fortsätta spela här eller inte? 😀

Automatiskt översatt:
1 år sedan

I’m also having issues with this casino it has been almost 3 weeks for me trying to withdraw and for it constantly getting cancelled and winnings sent back to my players account and when I contact live chat they all say the same thing first it was payment provider error second excuse was technical issues and other excuse was they changed payment providers which is why it didn’t work and the last excuses they are using is bank transfer and that I maybe using the wrong payment method which I’m not I use bank transfers in other online casinos no issues at all only with this casino just going around in circles

1 år sedan

Hi, I see you have exactly the same problem as the player before you. The good news is that he already got the money today, so I really want to believe that this will be your case too and that everything will turn out well. 

You also filed a complaint, so if nothing gets resolved we will be here to try and help. 

I hope that won't be necessary.

1 år sedan

Jag vet inte vad som är fel med utbetalningsstaplarna, även om jag inte riktigt trodde på det längre, men ja, pengarna finns på kontot, fast om de inte hade sådana problem skulle jag ha mycket mer, men det är svårt att säga, jag är glad att det blev åtminstone så här

Automatiskt översatt:
Jaro
1 år sedan

Me to I’m hopeful but we will see definitely will be closing account with that casino once money is recieved

1 år sedan

Jag vet inte vad som är fel med utbetalningsstaplarna, även om jag inte riktigt trodde på det längre, men ja, pengarna finns på kontot, fast om de inte hade sådana problem skulle jag ha mycket mer, men det är svårt att säga, jag är glad att det blev åtminstone så här

Automatiskt översatt:
1 år sedan

Jag förstår, så du får nog bestämma dig. Hur som helst, vad det än är, hoppas jag att du mår bra och att allt går smidigt. 🙂

Automatiskt översatt:
1 år sedan

Me to I’m hopeful but we will see definitely will be closing account with that casino once money is recieved

1 år sedan

I do not blame you for that because I know that some players just don't want to receive their money. I wouldn't want to wait that long either. I'm in suspense and I'm waiting for you to come with good news.

I hope it will be soon.

Jaro
1 år sedan

Has been cancelled again this is the 5th they keep saying it’s my bank details but I have double checked and everything is correct just feel like they keep putting it back in players account in the hopes I play it all I’m so sick of it and can’t wait till my agent contacts this casino

1 år sedan

Hej, jag är ledsen, för jag förväntade mig att det skulle gå bra, jag förväntade mig goda nyheter. Men jag hade också en känsla av att jag medvetet drog ut det så länge att folk skulle lämna allt de vann där. Jag vann faktiskt runt €1500 och tog ut €500, och tack vare allt det bestämde jag mig för att lämna detta casino. Enligt mig missbrukar de det, vilket jag inte alls gillar.

Automatiskt översatt:
1 år sedan

Has been cancelled again this is the 5th they keep saying it’s my bank details but I have double checked and everything is correct just feel like they keep putting it back in players account in the hopes I play it all I’m so sick of it and can’t wait till my agent contacts this casino

1 år sedan

Hm and did you try to ask what bank details are wrong and what should you enter differently ? 

I would be glad if you don't have such problems but I can see that it is quite difficult. Nick will try to help. I hope you succeed and I definitely recommend not to gamble with money.

1 år sedan

Yes I have screenshots and I’ve also double checked everything is correct on my end

Mich85
1 år sedan

I understand but maybe the casino needs to have some details differently. I don't know what it could be, but you don't pay anything for asking and it would be better than seeing the rejects all the time. I would probably want to know exactly what is going on and what things are wrong. 🤷‍♂️

1 år sedan

I did ask them what exactly is incorrect so I can fix it but the chat agents all say the same thing that they don’t have authority to check that information and they apologize I have rechecked everything on my end and everything is correct just constant excuses, this casino also has so many bad reviews with the exact same issues as me which I wish I red beforehand good thing about it it has put me off gambling.

Mich85
1 år sedan

Then it's bad luck when nobody basically knows what could be wrong. I wouldn't feel comfortable.

However, I saw that your complaint has moved to Branislav who will contact the casino, so I hope this will be resolved somehow in the near future. 

Let me know if you have anything new.

Jaro
1 år sedan

Thankyou 👍

5 månader sedan

Hi everyone,


I’m reaching out here to ask for help or advice regarding an issue I’m having with QuickWin Casino.


I made a withdrawal request 9 days ago, and it still hasn’t been processed. What’s even worse is that after waiting 6 full business days, my first withdrawal was automatically cancelled by the system without any explanation.


Since then:


I’ve made multiple attempts to contact support – both via email and live chat – but they’ve been absolutely no help.

They didn’t even ask for any KYC verification, so it’s not a case of missing documents or delays due to ID checks.

I’m now completely stuck, and I have no idea what’s going on with my money.



Has anyone else experienced similar issues with QuickWin?

Any suggestions on what I can do next, or how to escalate this?


Thanks in advance for any help.


nyevrikel46
5 månader sedan

Have you also checked your email for any explanation, though? This kind of email can end up in the spam folder, actually, so please have a look just in case.

Also, have you ever withdrawn from this casino before?

I believe that if there is no news and no explanation from the casino, our complaint team could try to look into this matter. The only thing is that we need to wait 14 full days after your withdrawal request before we can intervene, so please let us know how you would like to proceed.

12 3

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