HemForumAllmän diskussion om spelandeQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (sida 796)

3 835 937 visningar 20 121 svar |
2 år sedan
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Skriv inlägg
6 månader sedan

Has anyone had any issues with progress play and have any suggestions for getting my money from them? I've won some money through them and now they aren't replying to me after they requested documents to be verified. Its been 15 days since I submitted everything and now nobody is responding. Any ideas? I've gone through resolver 5 days ago and still.no.reply

Tman11
6 månader sedan

drop me an email

[email protected]

6 månader sedan

Jag tror att det är mer banken som vägrar att initiera en chargeback än Mastercard.


Banken försöker undvika återkravet genom att säga att det beror på spelande, och jag är säker på att många av oss har sagt att huvudtanken var att sätta in pengar på ett casino eller liknande.


Men enligt lagen kommer avgifterna från vanliga företag, så genom att utöva stor påtryckning eller rapportera är jag säker på att de skulle behöva initiera en chargeback.

Automatiskt översatt:
6 månader sedan

Yes that's what I am saying- the banks refusal is aiding and abetting money laundering.

6 månader sedan

Yes that's what I am saying- the banks refusal is aiding and abetting money laundering.

6 månader sedan

can you also drop me an email? [email protected]

You have a wealth of knowledge in this subject.

6 månader sedan
Anonymized960 raderade inlägget.
6 månader sedan

Have any of you disputed your purchases through your bank by referring to Visa’s Rule 12.7 and delayed discovery? Up to 540 days after the transaction?


Ändrad
6 månader sedan

If your query is on Mastercard - email them with full details. Include every merchant, website links and full explanations. They are actively pursuing these gambling sites and merchants through acquiring banks given the information in the press. A response from Mastercard directly is a good tool for any disputes - note, they cannot help with your own disputes but they will take action against this if there is enough of an outcry. Cc in your bank if you like.

[email protected]

6 månader sedan

Have any of you disputed your purchases through your bank by referring to Visa’s Rule 12.7 and delayed discovery? Up to 540 days after the transaction?


6 månader sedan

I haven't but would be interested to hear if anyone has as I'm out of the timescales.

Ändrad
6 månader sedan

If your query is on Mastercard - email them with full details. Include every merchant, website links and full explanations. They are actively pursuing these gambling sites and merchants through acquiring banks given the information in the press. A response from Mastercard directly is a good tool for any disputes - note, they cannot help with your own disputes but they will take action against this if there is enough of an outcry. Cc in your bank if you like.

[email protected]

6 månader sedan

Interesting!

How have you framed your own interaction and how you engaged with the different merchants? Have they been responsive?

When I've been raising my current chargebacks I'm always working towards no goods received as the mention of the word gambling and Monzo would tell me I'm on my own.

6 månader sedan

Interesting!

How have you framed your own interaction and how you engaged with the different merchants? Have they been responsive?

When I've been raising my current chargebacks I'm always working towards no goods received as the mention of the word gambling and Monzo would tell me I'm on my own.

6 månader sedan

None of the merchants have ever responded to me and neither have the casino. I got advice from a former poster, as mentioned before, who put me in touch with Mastercard. They have actually sent the dispute to my banks card account manager and said they will take action against the acquiring banks of the merchants.


"Can you also share the URL of the merchant's website and a screenshot of the transactions found? So we can also escalate this case to our compliance team for them to investigate. Mastercard will take action as necessary to ensure that the site is either operating to Mastercard Standards or ceases to accept Mastercard."

6 månader sedan

Interesting!

How have you framed your own interaction and how you engaged with the different merchants? Have they been responsive?

When I've been raising my current chargebacks I'm always working towards no goods received as the mention of the word gambling and Monzo would tell me I'm on my own.

6 månader sedan

This is mainly for people whose banks have rejected disputes even with the goods and services ones - ebanks primarily.


Also, even if you have won a dispute it is also important to send information to Mastercard - your bank won't do this and some other poor soul will fall victim to their scam as well.

Ändrad
Kelly1234
6 månader sedan

Hi Kelly, I know this is an old comment from you but I'd appreciate some info on your dealings with Depasify and Kryptonim.

Were both direct with merchant? I'm hopefully close with Depasify as I've provided all requested info and they said 2 working days to get a response now.

For Kryptonim was that for KTM? I've had an initial rebuff from them so would be keen to know how you engaged.


Ändrad
DavidBentley
6 månader sedan

Kryptonim were pretty good they do a refund but you have to sign something that warns you can't get further refunds after you accepted and sign the paper and send it back. Fingers crossed they are still doing this as mine was a long time ago. I don't know anything about your other merchant tho hopefully Kelly will see and reply soon. Seems a lot of people aren't on anymore that used to come on. Good luck on getting refund.

Ändrad
Waldo1984
6 månader sedan

Yes they were good with me, this was back in March and had to sign something, however I don’t believe they are the same as KTM

DavidBentley
6 månader sedan

Sent an email

Kelly1234
6 månader sedan

There's been a few posts months back confirming them to also be KTM. Mine were bank transfers and came up kryptonim.

Anonymized960
6 månader sedan

Hey pal/everyone,

Just wanted to say hi and also apologise for not being very active or present recently. I’ve had a lot going on and needed to step back a bit to focus on getting my own situation sorted out. It got really toxic in here and I was deflated by it all - this was a supportive community when I found it and that changed.

That said, I’m actually making a lot of progress behind the scenes — particularly with the likes of Falcora, Nucleus, and the FCA. My case has also found its way in front of some fairly senior people in the industry, which is encouraging. Hopefully it means there’s finally going to be more of a spotlight on what these criminals are doing and the impact it’s having on all of us.

My email has been closed for now, just because the volume was becoming overwhelming, but I’m still around here and happy to help where I can. Feel free to post any questions here and I’ll do my best to support however possible. I’ll also share a new contact method when the time’s right.

I’ll keep you all updated as things play out, but for now I just want to say — don’t give up hope. There’s a little bit of light at the end of this tunnel for us all.

Thanks for your patience and understanding



Waldo1984
6 månader sedan

I know I’ve seen that but I had transactions with KTM and when I got a sars from kryptonim the transactions didn’t align with them

Anonymized960
6 månader sedan

Let me know when ya online I’ll share a new email

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