9 månader sedan
They done a single one then i did it again then they said not doing it due to being gambling
9 månader sedan
Twice
9 månader sedan
Did u manage to take that to the FOS and overturn it?
9 månader sedan
I never bothered with it as only a few hundred just left it and closed the card
9 månader sedan
That is fair enough, how come they raised them first time then never again? Did they not realise they were gambling?
9 månader sedan
Im not sure I told them it was gambling maybe as I was a new customer
SvaraCitat2
9 månader sedan
Iv won 3 cases with the FOS
i told them it was gambling but the funds never went in to my account. 95% of the casinos I used didn’t ask me for ID or verification so they sided with me and made Revolut charge them back
SvaraCitat2
9 månader sedan
Virgin money declining my dispute case as they said " they can’t dispute gambling transactions"
9 månader sedan
They aren't gambling transactions though by Mastercard/VISA definition! You need to push back on the MCC's and copy the evidence and media articles. You can find all of them and the evidence on here.
SvaraCitat2
9 månader sedan
You need to raise them as Goods and Services not received mate - show comms with the merchants. The bank have to attempt it. 99% of the time the merchant won't respond- when they do it is normally with some fraudulent nonsense.
9 månader sedan
They’re saying they can’t do that because it’s gambling related
9 månader sedan
Explain it is not a gambling MCC 7995 so therefore under Mastercard T&Cs they can do so. They are misinterpreting the rules of the scheme...they can't be charged back if MCC 7995 was used as it legitimises the gambling nature of the payment - if it isn't used then it isn't "gambling related" under the scheme rules.
SvaraCitat2
9 månader sedan
Still waiting for them to call me back about my complaint…. They’re a joke honestly the worst bank
SvaraCitat1
9 månader sedan
Completely irrelevant. Your going against merchants not the casino if done the right way - obviously we all know it is the casino hiding the funds but it isn't relevant. If a bookseller have provided you no books and no receipts and don't respond then you didn't receive the goods and services.
9 månader sedan
I can’t even find the merchant for the transactions, they’re under the name NIKOtpf*ActiveWebLimited
9 månader sedan
I tried all that they just blank it its difficult with them
9 månader sedan
Yeah I know but no website/ contact info for them is the issue mate
9 månader sedan
Keep getting told that my complaints handler is having system issues somehow for multiple days in a row
Skriv inlägg
