Hello.

Thank you for your feedback. We are truly sorry that you had such an experience. We take self-control and gambling addiction very seriously, which is why our self-blocking system works automatically and without outside intervention.

Your account has been securely blocked as part of your permanent self-exclusion request, and access to it has since been blocked - in full compliance with our responsible gaming policy. We do not open such accounts manually.

If you have any additional questions or need confirmation of the status, you can always contact our support team. We wish you stability and well-being, and thank you for your feedback.

Hi! Thank you for sharing your experience with us. We're sorry to hear about your difficulties with winning and wagering bonuses at Kas.Casino. We understand your frustrations, but we hope for a great win for you in the future. Some players have been fortunate enough to win big, and we believe that it's only a matter of time before you experience the same success. We wish you the best of luck in achieving your desired outcome.

We appreciate your feedback about the lagging slots and online chat interactions. We will talk with our technical department to address these issues. Regarding the online chat, we want to reassure you that all the messages you see are real as well as the posted winnings. This is one of the new features, and we hope that players will interact more there.

On a positive note, we're glad you found our support responsive and our withdrawals fast. Your feedback is valuable, and we will work on improving these areas to provide a better experience for all our players.

By the way, to better understand your situation, kindly confirm your login details on our website.