Dragi Damijenbbb,
Hvala vam što ste podneli žalbu. Žao mi je što sam čuo za negativno iskustvo koje ste doživeli sa kazinom Vegas Now.
Da biste stekli potpuniju sliku situacije, bio bih vam zahvalan ako biste mogli da odgovorite na sledeća pitanja:
- Možete li mi reći koliko dugo ste igrač u ovom kazinu?
- Kada ste tačno zatražili povlačenje, molim vas?
- Da li ste imali uspešnih isplata sa ovim kazinom?
Unapred vam se mnogo zahvaljujem na odgovoru.
Srdačan pozdrav,
Katarina
Imajte u vidu da Casino.Guru nikada neće tražiti bilo kakve uplate niti pristup vašim nalozima. Ako neko tvrdi da je zaposleni u Casino.Guru-u i traži takve radnje, nemojte davati nikakve informacije.
Jedini legitiman način na koji ćemo vas kontaktirati jeste putem ove zvanične platforme za žalbe ili putem imejl adresa navedenih u vašoj temi žalbi.
Budite oprezni i kontaktirajte nas direktno ako imate bilo kakve nedoumice.
Dear Damienbbbb,
Thank you for submitting your complaint. I regret to learn of the negative experience you encountered with Vegas Now Casino.
To gain a comprehensive understanding of the situation, I would appreciate it if you could answer the following questions:
- Could you please advise how long you have been a player at this casino?
- When exactly did you request a withdrawal, please?
- Have you had any successful withdrawals with this casino?
Thank you very much in advance for your reply.
Best regards,
Katarina
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The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.
Stay cautious and contact us directly if you have any doubts.
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