PariPesa Casino - Igrački nalog je zatvoren bez razloga.

I'm having a serious problem with this casino, I created an account on 10/12/2025, only I had an account in it that had already been closed, only when I created the new account I made the deposit normally and made the bets and won some, and now I'm having trouble receiving the money, because they simply closed the account, I've already sent the documents they asked for and they still haven't solved anything, they always keep playing games and telling me to wait because everything is going to be done via e-mail, that's a real bitch to close an account just because you already had an account at the house that was closed, in this case they shouldn't have received the deposit, how do they accept it and then close the account? So far nothing has been resolved... For those who are thinking of playing at this PariPesa house, run away from it, look for better ones.

Estou tendo um problema sério com esse cassino, eu criei uma conta no dia 10/12/2025, só que eu tinha uma conta nela que já tinha fechado, só que quando eu criei a conta nova eu fiz o depósito normalmente e fiz as apostas e ganhei algumas, e agora estou tendo problema para receber o dinheiro, por que simplismente fecharam a conta, já enviei os documentos que pediram e ainda não resolveram nada, sempre ficam enrolando e falando para esperar por que tudo vai ser via e-mail, isso é uma baita sacanagem fechar uma conta só por que você já teve uma conta na casa que tava fecha, nesse caso não era para eles ter recebido o depósito, como eles aceitam e depois fecham a conta ? Neste exato momento até agora nada resolvido... Para quem está pensando em jogar nesta casa PariPesa fujam dela, procurem outras tem melhores.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.  

• Have you accumulated your funds with the help of bonus?
• When was your initial account closed and what was the reason for the closure? 
• For registration purposes, did you utilize the same personal information as you provided during your initial registration?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Katarina