Casivave Casino problem

hello, does anyone have experience with the casiwave casino? I always have problems with the bonus.

hallo, hat jemand erfahrung mit dem casiwave casino? habe immer probleme mit dem bonus.

Hello,

this casino is to be published soon, so I checked it in our system to find out that the current score is set to 5,5, meaning "questionable". Well, can't say much more until it's published.

Hello, tell me please. Is Casiwave Casino currently undergoing maintenance or not? Slots are not available. Support has been telling me about this for 4 days in a row, and in the meantime my bonus is burning out. The exact date is not called.

Здравствуйте, подскажите пожалуйста. В казино Casiwave на данный момент ведутся технические работы или нет? Слоты не доступны. В службе поддержки говорят мне об этом уже 4 день подряд, а тем временем мой бонус сгорает. Точную дату не называют.

Hi there, well quite strange. I was able to access the site, at least the registering site.

Anyway, you should inform the support about your bonus and possible solution. Even if the website is under maintenance, the casino should cover active bonuses and let's say prolong the bonus duration.

That would be fair.

Hello! Thanks for the answer! Could you load the slot in Fan mode?

The site is available, but the slots do not work when loaded, even in Fan mode.

Здравствуйте, спасибо за ответ! Вы бы могли бы загрузить слот в режиме Fan?

Сайт доступен, но при загрузке слоты не работают, даже в режиме Fan.

Hello there.

You know what? I will get it checked by some tester. I'll get back to you with a result, is it ok?

Thanks a lot! In this casino, slots that can only be played with a real balance work, and slots for playing with both real and bonus balance do not work!

Спасибо большое! В данном казино слоты в каторые можно играть только с реальнвм балансом работают, а слоты для игры как и с реальным так и с бонусным балансом, не работают!

Don't thank me in advance 😀

I'd say that it would be best to close the site for regular maintenance rather than keep it partially operational.

Let's hope I get some feedback soon.

I checked how it went, but sadly no response so far. Working on it though.

Hello, there really are some problems with some slots not being available, perhaps due to server maintenance, sometimes it happens, but the site is working normally. As for the bonus, you can always confirm its status in the game history profile if you have already redeemed it and started to play, anyway in case of malfunction of the site the bonus is pending but you don't lose it, you have to talk to the live chat. they recover the bonus some start automatically and when you access it you see the result in the game history. I hope I helped.

Olá realmente existem alguns problemas de algumas slots nao estarem disponiveis talvez por manutencao de algum servidor,por vezes acontece,mas o site esta a funcionar normalmente.Quanto ao bonus podes sempre confirmar o estado do mesmo no profile game history caso ja o tenhas redimido e comecado a jogar,de qualquer forma em caso de mau funcionamento do site o bonus fica pendente mas nao o perdes,tens de falar com o live chat.Atencao que se estamos a falar de bonus em algum slot que ficou pendente,nem todos os jogos recuperam o bonus alguns iniciam automaticamente e quando acedes ves no historico de jogo o resultado.Espero ter ajudado.