Zdravo momci
Posle nekog vremena ponovo sam deponovao novac u B7 kazinu, iznos je bio samo 20 evra, a nakon 20 minuta igre osvojio sam 630 evra, hteo sam da odmah isplatim ovaj gel na svoj bankovni račun, ali je isplatu uvek otkazao B7 , prema njima nisam ispravno uneo svoj IBAN broj, što je značilo da sistem plaćanja nije mogao da obradi uplatu, to se desilo 4 puta zaredom, ja sam to potom preneo zaposlenom u live chat-u i on bi to sredio za mene , relevantnom odeljenju je očigledno još uvek bio potreban dokaz adrese i tada sam mogao da izvršim uspešno povlačenje, nakon što je moj nalog u potpunosti verifikovan i želeo sam ponovo da podignem iznos, moj nalog je blokiran, a nisam čak ni dobio imejl o tome , tek kada sam im e-poštom poslao kontakte u vezi sa ovom odlukom,
Dobio sam odgovor e-poštom u kojem se navodi da zbog administrativne odluke moj depozit i dobici neće biti isplaćeni.
Smešno je to što sam deponovao novac šest meseci ranije, a zatim platio preko Mifiniti-a i to je prošlo sasvim u redu.
zašto je odjednom problem što moj nalog mora da se zatvori, a dobici su takođe nestali?
Ovo veoma liči na prevaru, iako B7 kazino ima dobru reputaciju među igračima.
Uplatio sam preko Cashlib vaučera koji se može kupiti na mreži, iznos depozita je bio 20 evra.
Pratio sam pravila uredno, kao samo 1 nalog, nisam koristio bonuse dok sam igrao.
Osećam se veoma opljačkano, nakon što sam uvek gubio novac u drugim onlajn kazinima, a sada sam konačno imao sreće da osvojim lepu sumu u B7 kazinu, desio mi se ovaj problem, mislim da je B7 ljubomoran jer imam dosta dobitaka u njihovom kazinu, ali ono što nemaju je koliko sam novca izgubio kod raznih drugih provajdera.
ovo je email odgovor koji sam danas dobio od B7:
„Žao nam je što obaveštavamo da je vaš nalog zatvoren, a dobici konfiskovani prema administrativnoj odluci"
„Ova odluka je konačna i na nju se ne može uložiti žalba.
Hvala na razumevanju"
„Ako vam treba još nešto, ne ustručavajte se da nas kontaktirate ponovo u bilo kom trenutku"
srdačan pozdrav,
„Pascoal | Tim za podršku kazinu"
Verujem da ću ipak dobiti novac, ali sumnjam u ovo..
da li mi neko može savetovati/pomoći ovde
hvala unapred
Hi guys
After a while I deposited money again at B7 casino, the amount was only 20 euros, and after 20 minutes of slots I won 630 euros, I wanted to immediately pay out this gel to my bank account, but the payout was always canceled by B7, according to them I did not enter my IBAN number correctly, which meant that the payment system could not process the payment, this happened 4 times in a row, I then passed this on to the live chat employee and he would arrange it for me, the relevant department apparently still had need proof of address and then I could make a successful withdrawal, after my account was fully verified and I wanted to withdraw the amount again, my account was blocked and I didn't even receive an email about it, only when I emailed them contacted regarding this decision,
I received a response by email stating that due to an administrative decision, my deposit and winnings will not be paid out.
The funny thing is that I had deposited money six months earlier and then paid out via Mifinity and that went just fine.
why is it suddenly a problem that my account has to be closed and the winnings are also gone?
This looks very much like fraud, even though B7 casino has a good reputation among players..
I deposited via a Cashlib voucher that can be purchased online, deposit amount was 20 euros.
I followed the rules neatly, like only 1 account, did not use bonuses while playing.
I feel very ripped off, after always losing money at other online casinos, and now I have finally been lucky enough to win a nice amount at B7 casino, this problem happens to me, I think B7 is jealous because I have plenty of winnings stand at their casino, but what they don't have is how much money I lost with various other providers.
this is the response email i got from B7 today :
"We regret to inform your account has been closed and the winnings confiscated as per an administrative decision"
"This decision is final and can not be appealed.
Thank you for understanding"
"If you need anything else, please, don't hesitate to contact us again at any moment"
Kind regards,
"Pascoal | Casino Support Team"
I trust that I will still get the money, but I have doubts about this..
can anyone advise/help me here
thank you in advance
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