Ybets Casino - Pelaajan kotiutus on viivästynyt.

Dear Phipps1993,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

Please note that Casino.Guru will never ask for any payments or request access to your accounts. If anyone claims to be Casino.Guru personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Thank you for your reply, Phipps1993. I would like to emphasize that we always give the casino two full weeks to process each payment. I will keep this complaint open, and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive, and I hope to hear good news regarding your withdrawal soon. Thank you in advance for your patience, and please, keep me informed about any further developments.

Yes, there's nothing left to do but wait! But the 9.4 rating should be changed ASAP! The casino deserves 0 stars if they treat players like this. 👌🏻 What are your experiences? Does the casino ultimately pay out? That's important to me. It's about 6,000 euros!

Ja, es bleibt nichts anderes übrig als zu warten! Aber die 9,4 punkte sollte man schleunigst ändern!!!das casino hat 0 sterne verdient, wenn man so mit spielern umgeht 👌🏻 wie sind die erfahrungen? Zahlt das casino schlussendlich? Das wäre mir wichtig. Es geht um 6k euro!

Why doesn't the status change? 😏

Wieso ändert sich der status nicht? 😏

Ticket can be closed! I lost everything, as the casino requested. And you give this scam casino 9.4 stars! I have no words for this! The casino needs to be blacklisted!!! Quickly!!!

Ticket kann geschlossen werden! Habe alles verspielt, wie es vom casino gewünscht war. Und ihr gebt dem scam-casino 9,4 sterne! Ich habe keine worte dafür! Das casino muss auf die blacklist!!!! Schnell!!!

I am sorry to hear that. Sadly, since you have lost your winnings, I’m afraid there is not much we can do for you. The player is the only one responsible for their account, active balance, and all the bets taking place. I understand that this would have never happened if you could withdraw on the first attempt, but at this point, we cannot ask the casino to refund your lost winnings.

Due to the aforementioned reasons, this complaint will now be closed. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.