Twindor Casino - Pelaajan kotiutukset ovat viivästyneitä ja rajoitettuja.

This concerns Twindor Casino. The casino is refusing to process a €3,000 bank transfer. KYC verification took eight days instead of the stated two business days. Suddenly, they're telling me to withdraw in €100 increments, supposedly to avoid problems with the bank. Support is unhelpful and pressures me to change my withdrawal, thus prolonging the wait even further.

Es geht um das Twindor Casino. Das Casino weigert sich 3000€ auf Bank auszuzahlen. KYC hat auch statt den angegebenen 2 Werktagen -> 8 Tage gedauert. Auf einmal heißt es ich solle in 100€ Schritten auszahlen um angeblich Probleme der Bank zu vermeiden. Support hilft einem auch nicht weiter und man wird gedrängt zu ändern damit man noch länger warten muss.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Twindor Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Have you made any successful payouts from the casino?
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the recommendation to split payouts into smaller installments? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas