SupaBet Casino - Pelaajan kotiutus on viivästynyt.

Hello dear team,

I registered on the site on January 17, 2026.

The payouts worked until February 8th, and I received €6600 by then.

Unfortunately, my VIP status has dropped from 3 to 1, and therefore I can only make 3 payouts of €500 each.

I've been waiting for a payout since February 8th, 9th, and 10th, and I still have over €10,000 in my account. It's really annoying to wait so long, so I'm not playing on that site at the moment. When I inquired, I was told that everything was fine with the payouts and that it was taking longer for all players.

No money was earned from bonuses.

KYC was not necessary.

Please help.

Hallo liebes Team,

ich habe mich am 17.01.2026 auf der Seite registriert.

Bis zum 08.02 haben die Auszahlungen funkioniert und habe bis dahin 6600€ ausgezahlt bekommen.

Leider bin ich von ViP 3 auf 1 gesunken und kann daher nur 3 Auszahlungen a 500€ auszahlen.

Seit 08.,09. und 10.02. warte ich auf Auszahlung und habe immer noch über 10k drauf. Es ist wirklich nervig, solange zu warten und daher spiele ich im Moment nicht auf dieser Seite. Auf Nachfrage bekam ich die Nachricht, dass mit den Auszahlungen alles in Ordnung sei und es bei allen Spielern länger dauert.

Geld wurde nicht aus Bonussen erzielt.

KYC war nicht notwendig.

Bitte um Hilfe.

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can better understand the situation.

• Could you please confirm that you have passed the KYC verification?
• Have you accumulated your winnings with the help of a bonus?
• Could you please share screenshots of your recent payout history?
• Could you please share with me your communication with the casino regarding the delay? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas