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Withdraw Only mode

Your account has been placed in withdraw only mode.

Dear glennjohny267,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue.

I’m afraid I will need more information regarding your problem. Please could you elaborate? 

• Is there any withdrawal pending on your account?
• Has the casino confiscated any of your winnings?
• Have you completed account verification?
• What assistance do you require in this situation?

I will be waiting for your reply patiently.

Best regards,

Tomas

Dear glennjohny267,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.