Stake Casino - Pelaajan talletus viivästyy.

My deposit is delayed in the stake casino.The payment provider already marked the payment as success i will share you the proof.But i think casino is delaying the depsoit pleqse help i will share all the proof.

Deposit id in casino-2543028105

Dear kombannazro,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied.

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding.

Best regards,

Veronika

Mam the payment provider already approved the deposit i already shared the proof in previous conversation with you.

Thank you for your reply. However, the screenshot you attached to your complaint does not provide any proof that this payment was sent to Stake Casino.

To proceed with your case, could you please forward me the following documents?

• Deposit receipt
• Screenshot of your transaction history in your casino account
• Communication with your payment provider
• Communication with the casino customer support
• Bank statement covering the period from the date of the transaction until today

You can send these documents to veronika.f@casino.guru.

Thank you for your patience and cooperation.

Dear kombannazro,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.