SpinCity Casino - Pelaajan kotiutus on viivästynyt.

Hello, I requested a payout on July 28, 2026. Despite daily inquiries, nothing has happened since then. They claim to be working on it with high demand, but I haven't seen any improvement. It's been a 20-day wait. Please help me get my payout.

Thank you so much, Ines

Hallo, ich habe am 28.07.2026 eine Auszahlung beantragt. Bis zum heutigen Tage und täglicher Nachfrage tut sich einfach nichts. Es wird mit erhöhtem Anfrageaufkommen begründet und das mit Hochdruck an der Bearbeitung gearbeitet wird. Davon merke ich allerdings nichts. Es sind immerhin 20 Tage Wartezeit. Bitte helfen Sie mir, meine Auszahlung zu erhalten.

Vielen Dank, Ines

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Dear Ines2101,

Thank you very much for your update.

To help me better understand your case, could you please answer the following questions?

• Did you used any casino bonuses or you have currently any active bonus?
• Did you sucesfully completed your KYC verification?

Thank you very much in advance for your cooperation. I look forward to your reply.

Karla M.

Hi Karla, I received the money yesterday.

Best regards, Ines

Hallo Karla, ich habe das Geld gestern erhalten.

LG Ines

Dear Ines2101,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Karla Mayfly

Casino.Guru