Slotoro Casino - Pelaajan kotiutus on viivästynyt.

Good evening! I would like to report that the casino 100 uploads the documents

approve and not pay out the prize! Please review the case! Thank you

Jó estét kivánok! Jelenteni szeretném hogy a cadinó 100 feltölteti a dokumentumokat

jóvá hadja és nem fizeti ki a nyereményt! Kérem vizsgálja felülaz ügyet! Köszönöm

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Dear i19670507I,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions so I can understand the whole situation completely.

• Have you made any successful withdrawals from the casino in the past?
• Could you please clarify whether the casino keeps asking you for documents even after your account was verified
• Have you accumulated your winnings with the help of a bonus?
• Could you please share with me your communication with the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas