Slim King Casino - Pelaaja uskoo, että hänen nostonsa on viivästynyt.

After 7 days they request verification.i ask before if needed and they say no.i sent documents by email and the apply that the don't verify by email but only through the verification tab in casino site.they had the choice to update closed.i request to open it and did it after 2 days.i have sent all the documents and I'm waiting to approve them.at the same time they cancelled my withdrawal apply

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Dear Mike1908,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center