Royal Ace Casino - Pelaajan saldo mitätöitiin.

I was given a 25 spin bonus. After wagering the required amount I requested to withdrawal $106. I go back 2 weeks later and they denied my withdrawal and took all the funds out of my account. They dont return emails and all of their phone numbers are no good. This is by far the WORST casino online they are a SCAM.

Hello goforbroke5084,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Royal Ace Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Can you please specify which bonus did you use? Did you ever deposit into the casino? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear goforbroke5084,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.