Revolution Casino - Pelaajan voittojen nosto on viivästynyt.

I won and made a withdrawal, I checked the timeframes written in the assistance center (5 working days)

After that I started contacting the live chat, first they start to apologize and then they tell me that I have to talk to the support via email

Ho vinto e messo in prelievo ,ho visionato le tempistiche che sono scritte nel centro assistenza (5 giorni lavorativi)

Dopodiché ho iniziato a contattare la live chat ,prima iniziano a scusarsi e poi mi dicono che devo parlare via mail con il supporto

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Dear AndreaEffe,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

I have never seen such a high jackpot in any of the casinos where I usually play, Admiral Bet, 888, Snai and others. I should also consider that I have won the mini several times in the casinos mentioned above... here I have never seen one.

mai visto un jackpot così alto in nessuno dei casinò dove gioco di solito,Admiral bet,888,Snai e altri da considerare che il mini l ho preso più volte nei casinò sopra indicato...qui mai