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I claimed a ₹250 bonus on Rajabets where the promotion tab completely hid the 7-day expiry date. When the 7 days were up, the platform didn't just remove the bonus—their system manually stripped my independent Main Real Money Deposit Balance entirely to zero. Customer support is actively ignoring all my emails and live chats, refusing to restore my personal cash deposits.

Please find the details in the attached screen shots that I have provided below ,the SS contains the details of the promotion tab and also u can see they haven't mentioned anything about the 7 days expiration details

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Hello,

Thank you very much for submitting this complaint. I’m sorry to hear about the issue you’re experiencing. To better understand your situation, please allow me to ask you a few questions:

• Do I understand correctly that the casino voided your deposited funds as well?
• Have you already started the wagering of the bonus by the time it expired?
• Could you please confirm whether your casino account balance was divided into real money and bonus money balances?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Attila