Pelican Casino - Pelaajan kotiutus on viivästynyt.

After requesting the deposit, they rejected it and then returned $15.

Luego de pedir el depósito me lo rechazaron y mire devolvieron 15 dólares

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Dear jenniferfredericv,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with withdrawing money from the casino.

To better understand your situation, could you please provide answers to the following questions?

• What method did you use to request the withdrawal? Was it the same one you used previously?
• What reasons were provided to you for the rejection of your withdrawal?
• Have you had any previous withdrawals successfully processed? If so, how long did those take?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Petra