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Everyone writes something different when my money comes, I was written 3 working days, then technical problems always say something different

Jeder schreibt was anderes wann mein Geld kommt,mir wurde geschrieben 3 Werktage,dann heißt es technische Probleme immer was anderes

Dear Jennifer,

Thank you for submitting your complaint. Please could you provide more information and details regarding your complaint? I apologize, but I am not sure I understand completely what happened.

Are you trying to withdraw your winnings?

Thank you in advance for your reply.

Best regards,

Kristina

Dear Jennifer,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.