NolimitWay Casino - Pelaajalla on viivästynyt kotiutus.

In this casino I won 5,000 euros and without it being written anywhere they took about 9% when I requested a withdrawal, I sent the documents they requested and the identification was done but the money has not left the casino for 8 days. In the communication I had with them I can't figure it out, they can't answer me when I will get my money.

σ αυτό το καζινο κέρδισα 5.000 ευρώ ενω χωρίς να το γράφει πουθενά μου αφερεσαν περίπου το 9% όταν ζήτησα ανάληψη, έστειλα ότι έγγραφα ζήτησαν και η ταυτοποίηση εγεινε αλλα τα λευτα εδω και 8 ημερες δεν εχουν φύγει απο το καζινο στη επικοινωνία που ειχα μαζί τους δεν βγάζω άκρη δεν μπορούν να μου απαντήσουν ποτε θα πάρω τα λευτα μου

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Dear Billys,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern.

Please note that we do not handle complaints related to transaction or processing fees. While some casinos may charge fees for deposits or withdrawals, additional charges are often applied by banks or payment providers for processing transactions or currency conversion. Please understand that casinos do not influence fees deducted by payment providers.

Please bear in mind that it is quite common for withdrawals to take several days or even weeks to be fully processed. This means it may take some time for the funds to appear in your account. Such delays can be caused by incomplete KYC verification or a high volume of withdrawal requests.

That’s why we advise players to remain patient, cooperate fully with the casino, and wait at least 14 days after requesting a withdrawal before submitting a complaint.

If your account has been successfully verified, your game history has been checked, your withdrawal has been approved by the casino, and you still have not received your winnings within 14 days of the request, please let us know and we will intervene to try to assist you.

Thank you in advance for your patience and understanding.

Best regards,

Petra